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JSaunders

Payment of uncleared balance?

Question

My balance is over $50 but not everything cleared yet. The cleared balance is under $50. Yet today I got an email from Alamy saying I would be paid the first working day in July. I'm confused! Can anyone explain this?

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The Dashboard is only updated overnight, it should be showing over $50 this morning.

 

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2 hours ago, Russell said:

The Dashboard is only updated overnight, it should be showing over $50 this morning.

 

Makes sense but I just checked and still not cleared, not over $50. But I supposed it will eventually update. Just need to wait and see I guess. Since this is my first payment on Alamy I'm a little impatient. It's a landmark!

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Have you checked your sales history to see if there has been a refund? They say it is rare, but on occasion Alamy have issued a refund after payment has cleared. It may have taken your balance back below the payment threshold after the auto email was triggered. Just a possibility. 

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4 hours ago, DJ Myford said:

Have you checked your sales history to see if there has been a refund? They say it is rare, but on occasion Alamy have issued a refund after payment has cleared. It may have taken your balance back below the payment threshold after the auto email was triggered. Just a possibility. 

No, just listed as not cleared yet and therefore payment not due yet. So just wondering why I got that email saying I will be paid. Guess I will wait and see what happens.

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Posted (edited)

The payment date on dashboard does ping-pong around sometimes at the end of the month.

Should the relevant amount to take you over £50 have cleared- was the invoice more than 45 days ago? That's the minimum clearance time.

Edited by spacecadet

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Yep it has been more than 45 days.

 

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Does it show as cleared in net revenue? It usually appears there first.

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So it showed as cleared sometime today (Saturday) and therefore looks like I will be getting paid! Not much but a beginning!

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Posted (edited)

Don't expect to see the payment in your account before 5th July. It always takes a few days to process. 

 

Edited by vpics

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11 hours ago, vpics said:

Don't expect to see the payment in your account before 5th July. It always takes a few days to process. 

 

Thanks for the heads up!

 

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