Jill Morgan Posted April 4, 2018 Share Posted April 4, 2018 I have been trying to update to Photoshop 2018. It crashes everytime and even the crash report crashes. I tried uninstalling and reinstalling but no luck. Anyone else have this issue and find away around it? Jill Link to comment Share on other sites More sharing options...
fotoDogue Posted April 4, 2018 Share Posted April 4, 2018 Have you checked the Adobe Forums? https://forums.adobe.com/welcome Link to comment Share on other sites More sharing options...
Jill Morgan Posted April 4, 2018 Author Share Posted April 4, 2018 1 hour ago, fotoDogue said: Have you checked the Adobe Forums? https://forums.adobe.com/welcome I tried all the fixes that were offered on Adobe. I disconnected my second monitor, I changed the exe file to oldPhotoshop and did the install cleaning tool. It seems a lot of people have this issue. One said it will run as long as Chrome isn't open. I haven't tried that one as I use Chrome and have no intention of giving it up. Currently plan to reinstall 2017 version and await some type of fix from Adobe. Jill Link to comment Share on other sites More sharing options...
RedSnapper Posted April 4, 2018 Share Posted April 4, 2018 32 minutes ago, Jill Morgan said: . One said it will run as long as Chrome isn't open. I haven't tried that one as I use Chrome and have no intention of giving it up. Why not try it? If only to see if that does work? Surely you dont need to have Chrome open all the time you're working on PS?? Close Chrome > Open PS > work in PS > Re open chrome> See if it crashes.... km Link to comment Share on other sites More sharing options...
Jill Morgan Posted April 4, 2018 Author Share Posted April 4, 2018 1 hour ago, RedSnapper said: Why not try it? If only to see if that does work? Surely you dont need to have Chrome open all the time you're working on PS?? Close Chrome > Open PS > work in PS > Re open chrome> See if it crashes.... km I probably will try it out of curiosity, but yes, I need to have Chrome open pretty much all the time. I use Photoshop for more than photos. I do work on my Huion tablet and today I was trying to do designs for my new line of dog mugs. This also while updating website. I'm a bit of a multi-tasker and am always working on a few things at once. Blame my ADD. I will probably just stick to 2017 while Adobe comes up with a fix. Jill Link to comment Share on other sites More sharing options...
MandyD Posted April 4, 2018 Share Posted April 4, 2018 I used mine last night and I run Chrome at the same time...haven't had any issues yet. Link to comment Share on other sites More sharing options...
Jill Morgan Posted April 4, 2018 Author Share Posted April 4, 2018 Well I managed to fix it on my own. Out of frustration I tried signing out of Adobe Creative Cloud and back in again. Low and behold, Photoshop works. Jill Link to comment Share on other sites More sharing options...
Betty LaRue Posted April 4, 2018 Share Posted April 4, 2018 Where there is a will.... Link to comment Share on other sites More sharing options...
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