bongorabbit Posted August 14, 2013 Share Posted August 14, 2013 I have tried to get some images on Alamy. I followed their submission rules very carefully and so was dismayed to encounter problems. I have tried several times and always fail their Quality Control check for the reason "Data loss or corruption". I checked their website for details of what that means and then checked my images very carefully and could see nothing wrong. So I emailed their Member Services for advice. They sent me a copy of two of my failed images and I was shocked to see the obvious corruption - the whole of the images were a wreck! Obviously I hadn't knowingly submitted them like that. I used their online upload facility and can only assume there is a problem between my computer system and theirs. I use an Apple Mac. I googled the subject and generally people who have uploading errors just seem to try again and they go though OK. I've tried about 6 times. I've tried converting the images to jpegs using 3 different software programs. I've tried uploading using Chrome. Nothing works. I'm out of ideas! I'd really appreciate hearing from anyone who's seen this type of problem before and especially if you know of a solution. Many thanks. Link to comment Share on other sites More sharing options...
spacecadet Posted August 15, 2013 Share Posted August 15, 2013 Have you tried viewing them on a PC? Or is there something unusual about your workflow? Link to comment Share on other sites More sharing options...
John Morrison Posted August 15, 2013 Share Posted August 15, 2013 I'd really appreciate hearing from anyone who's seen this type of problem before and especially if you know of a solution. If you can describe your workflow - step by step - someone might be able to spot the 'spanner in the works'... Link to comment Share on other sites More sharing options...
JohnB Posted August 15, 2013 Share Posted August 15, 2013 Are you saving Baseline standard? Link to comment Share on other sites More sharing options...
Imagery by Charly Posted August 15, 2013 Share Posted August 15, 2013 I use a 27" iMac and Lightroom 4.4 to send images into Alamy w/o incident. What programs have you tried and what workflow? So as John M. said we can try and help out. Link to comment Share on other sites More sharing options...
bongorabbit Posted August 16, 2013 Author Share Posted August 16, 2013 Thanks for your responses guys. I'm going away now for a week so when I get back I'll post my workflow details to see if any of you can identify the problem. Cheers! Link to comment Share on other sites More sharing options...
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