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Found 15 results

  1. Heya - I'm Alex, a passionate photographer. I recently uploaded my test submission, but I believe an error occurred, and I want to see if I can take it back. I only uploaded one image for my test submission and the image is already in QC. I believe that the system requires you to upload 3, but my one image automatically was sent to QC, and I can't upload any more images. However, it also isn't the image I want to upload - and I can't upload the other 2 images I need to upload, so I was hoping if I can take the image back and re-upload my images for my test submission. The ID of the i
  2. I'll explain this entire problem. So after two failed test submissions and 20 wasted days, I finally managed to get 3 images past QC. I filled in the keywords so they showed up on the image manager as on sale, but when I go to My Alamy and its sales graph, my 3 images are indicated as not on sale. When I search up the keywords to my own images in the search bar, they don't show up at all. Then why are they labelled as "on sale" in the image manager with an orange bar next to each one. WHEN will they be up for sale?! I am at the end of my rope here! I have tried my best to get past
  3. Hi, I submitted my initial 3 images for QC and was told it failed due to me only uploading 2 images (despite the fact the system thanks me for uploading 3 images). I contacted the helpdesk via email and was also told that I had only submitted 2 images and that I must submit 3 images. I did a new submission with 3 photos and the exact same thing has happened. I have emailed customer service again and am awaiting a response. Has anyone else had this problem? Cheers
  4. Nine out of ten times that I try to upload an image I get the message Error Invalid Parameters. Super frustrating. Could someone fix this issue? I must be a glutton for punishment because I keep shooting stock images with my cell phone then attempt to upload them. Stockimo is a huge waste of time and effort - why bother spending all that time typing in a description, then adding keywords only to have all that work tossed?
  5. Hi folks: I am trying to upload and getting red "upload error" sign this Sunday evening. Never had this before. And it isn't to do with size. Anyone else?? Thank you, Kathy
  6. Greetings, New contributor to Alamy.com / we have uploaded our 3 images and passed, and they are on sale and searchable. User ID: ModernPics Web Uploads fail 100% for us / all images just report error Using FileZilla we are able to connect using our email address and password, we see the folders, we click into Stock and upload 4 images / all of them report a successful upload. However, we do not see them in file manager. DSC1495.jp, DSC1757.jpg, DSC1877.jpg and DSC2021.jpg File sizes are 6 megs, 12 megs, 10 megs and 6 megs We LOVE Alamy just need to get started with upl
  7. Hi all, this morning i'm trying to upload via ftp some images after my account has been frozen for 1 week due to Alamy QC failures. I'm still receiving Error 550 access denied on my FTP client even though i've received the "unfrozen" email from Alamy and i properly have the "Upload" blue button on my dashboard. Someone could explain?
  8. Is it just me or do other people get wound up when they spot a photo with the wrong identification attached (usually animals in my case)? Surely this can't look good to Alamy's customers who may think us a right bunch of thickos for not being able to tell the difference between a swan and a goose, for example. I know mistakes will happen - I've been responsible for a few which I have tried to correct when aware of them and would welcome all the help I can get from fellow contributors - but is there any easy way for us to flag up these errors so that the photographer responsible can correct t
  9. Hallo, I think there is something wrong or broken here: HTH! :-)
  10. Hi...can anyone help, please? I normally use a Lightroom plugin to upload my images and have started getting an error message `Alamy server says `200'. Can anyone enlightne me as to what this means? Thanks
  11. Can you guys see my image? DPD00T I see only blank stripe, no image at all... But when I click on the stripe I can see large zoom as usual. Some display error? Anyone else?
  12. After trying really hard to review my images before uploading, I rushed a batch and as soon as I had hit the key I knew they would fail. Couldn't there be a way of accessing the batches to delete them before they get near QC? I'm now back in the sin bin again. Aaaaaargggghh!
  13. I have tried to get some images on Alamy. I followed their submission rules very carefully and so was dismayed to encounter problems. I have tried several times and always fail their Quality Control check for the reason "Data loss or corruption". I checked their website for details of what that means and then checked my images very carefully and could see nothing wrong. So I emailed their Member Services for advice. They sent me a copy of two of my failed images and I was shocked to see the obvious corruption - the whole of the images were a wreck! Obviously I hadn't knowing
  14. I've had a Tamron SP AF Di 90mm macro lens for about 6 years and during that time it's produced some brilliant images (on a Canon 5D mk II). However, yesterday, it came up with an error message; "Err1communications between the camera and lens is faulty. Clean the lens contacts" I did as I was told but the error keeps coming up. Anybody had any experience with this sort of thing or will I have to have the lens repaired/replaced? John.
  15. This morning I was doing some research. I wanted to see if anybody else on Alamy had uploaded photos of the new Exploratorium (sort of a kid oriented science museum) in San Francisco. It just moved and has been open in the new location for about a month or so. I uploaded a few a couple weeks ago. I was surprised to see only one photo, not mine when I searched Exploratorium by taken in the *last three months.* So I went in to Alamy manage images 2.4 and took a look at the date. I assumed that there would be no date at all in the field but instead it listed 19.09.2012. The actual date, as sh
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