IDP Posted November 24, 2015 Share Posted November 24, 2015 The problem of images not being returned in searches using valid keywords has been mentioned several times on this forum. I first complained to MS almost a year ago and got the standard response that it was an ongoing project attempting to exclude irrelevant results. Unfortunately, it was often omitting a whole mass of relevant images as well. One notable issue was with shots of national parks and this, and other anomalies, did finally seem to have been resolved. However, it appears that any piecemeal fixes haven't actually resolved the problem. Yesterday I wanted to check on some of my images of Redwood National Park in California. Because I didn't want shots of redwoods in other national parks, I did search for "Redwood National Park" using quotation marks. I was very surprised to find that no images were returned, as I know I have the keywords in that order in both the Caption and Essential fields. Further investigation showed exactly the same problem with all other national parks, although I did occasionally get one or two inexplicable hits. The images did appear when not using quotes but, on a search of all of Alamy, they often appeared low down in the results. Further investigation showed that if I searched, say, for "Yellowstone National Park" (with quotes), none of my shots appeared; for Yellowstone National Park (no quotes), I couldn't find any of my images in the first 10 pages (I then gave up); for National Park Yellowstone, I had multiple shots on the first page; likewise, just for Yellowstone. What appears to be happening is that although images now appear in a search, many still aren't being recognised as having the keywords adjacent and in the correct order. What this means is that even in a search not using quotation marks, the images will appear way down the results because they're not perceived as relevant. On the occasions where I've had a few images appear when using quotes eg "Yosemite National Park", I can't see any difference in the way I've used keywords compared to images which are excluded. I haven't done any extensive testing with other keywords but did notice that there's the same problem with another case I pointed out to MS earlier in the year - namely "New York City". I've contacted Member Services and am awaiting their reply. Ian D Link to comment Share on other sites More sharing options...
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