Processing time 24 hours - It's back

[Jill Morgan]

A couple of days ago I upload 17 pics and instead of the usual Processing - average wait time 23 hours, I have the dreaded Processing - average wait time 24 hours. Been like this for 2 days. Set uploaded after has already gone through. The last time this happened it took ages for Alamy to fix, although eventually the pics did pass.

 

Should I simply re-upload the files in that set, or wait it out? 

 

Anyone else get this?

 

Jill

[losdemas]

A couple of days ago I upload 17 pics and instead of the usual Processing - average wait time 23 hours, I have the dreaded Processing - average wait time 24 hours. Been like this for 2 days. Set uploaded after has already gone through. The last time this happened it took ages for Alamy to fix, although eventually the pics did pass.

 

Should I simply re-upload the files in that set, or wait it out? 

 

Anyone else get this?

 

Jill

 

I uploaded 28 files on the 19th, which went through on the 21st.  Uploaded 10 today which are currently 'Awaiting QC'.

 

Wait it out, I'd say.  Contact MS if you're concerned.

[Allan Bell]

Don't worry it is probably just a faulty upload on their server. I have had two or three and they have always passed.

 

Allan

[John Mitchell]

I've only had this happen once that I can remember. The batch went through to "Awaiting QC" after a couple of days and eventually passed. Contacting member services sounds like a good idea. I find that they are very good at looking into problems like these.

 

My last two uploads went to "Awaiting QC" within minutes and passed (Whew!) in less than 24 hours.