dfphoto Posted February 2, 2014 Share Posted February 2, 2014 I have been using the above Lightroom plugin for some time now and find it excellent for uploading etc. to Alamy. I am using Lightroom 5.3 and find that the plugin is not longer working properly. When I do a "fetch Alamy Data" from Alamy the plugin produces an error which states . An internal error has occurred bad argument #1 to "assert" (value expected). I am just wondering if anyone else had / has this problem. It worked OK under previous versions of lightroom. Any assistance greatly appreciated. DGF Link to comment Share on other sites More sharing options...
fotoDogue Posted February 3, 2014 Share Posted February 3, 2014 You might be better off asking Jim Kerr directly. I remember having some weird issue when I upgraded to Lightroom 4. I contacted him and he was able to help me resolve the issue quickly. Link to comment Share on other sites More sharing options...
davepmyoung Posted February 8, 2014 Share Posted February 8, 2014 Raise a trouble ticket on his web site Link to comment Share on other sites More sharing options...
davepmyoung Posted February 8, 2014 Share Posted February 8, 2014 http://www.lightroom-plugins.com/support/ Link to comment Share on other sites More sharing options...
losdemas Posted February 8, 2014 Share Posted February 8, 2014 http://www.lightroom-plugins.com/support/ Errrmm? Link to comment Share on other sites More sharing options...
davepmyoung Posted February 8, 2014 Share Posted February 8, 2014 The link is to the site that looks after the Lightroom plug in refered to above, post a trouble ticket to raise an issue or see other solutions. Link to comment Share on other sites More sharing options...
losdemas Posted February 9, 2014 Share Posted February 9, 2014 The link is to the site that looks after the Lightroom plug in refered to above, post a trouble ticket to raise an issue or see other solutions. Really? It looks like a support site for a product called 'SupportPay' by Jim Keir. Don't see any reference on there to the LR plugin whatsoever. Link to comment Share on other sites More sharing options...
davepmyoung Posted February 9, 2014 Share Posted February 9, 2014 Works for me, only trying to help. Link to comment Share on other sites More sharing options...
losdemas Posted February 9, 2014 Share Posted February 9, 2014 davepmyoung, I don't doubt that you're trying to help, but you have me totally confused! Where on the site that your link references is any reference whatsoever to Jim Keir's plugin for Lightroom? There is none! Likewise a search of the site for any reference to LR yields nothing. This is the homepage for the link you provide: ...which on further reading appears to be a (defunct - last post by Jim Keir on 28 January 2013 07:43 PM) support forum for a now defunct (or sold) software solution for charging customers for support calls and ticket resolution. See page here and the link on that page to Kayako Solutions. Link to comment Share on other sites More sharing options...
Lynn Palmer Posted February 9, 2014 Share Posted February 9, 2014 I googled "jim keir lightroom plugin for alamy" and selected "http://www.jimkeir.co.uk". Select the second icon, upper right side of page titled "Or maybe light room stuff". On the next page select the 3rd box from the top, "Alamy Picture Manager". You can download a trial for free but from what I can see you need to pay for the full package to get full function. Link to comment Share on other sites More sharing options...
losdemas Posted February 9, 2014 Share Posted February 9, 2014 Links for the FAQS and the Troubleshooter (limited) As fotoDogue says it might be advisable to contact JK directly, as he says in the FAQs: "Most of the plugins here are tested and compatible with Lightroom 2.2 and up, including all versions of Lightroom 3 and now Lightroom 4.0 . New versions of Lightroom will be tested as they appear." LR5 isn't mentioned. Link to comment Share on other sites More sharing options...
davepmyoung Posted February 11, 2014 Share Posted February 11, 2014 If you have the plug in you will have an Id and password, enter that detail on the link I sent and you will be in the lightroom plug in support page. I did not design it but that is the way in. Link to comment Share on other sites More sharing options...
dfphoto Posted February 12, 2014 Author Share Posted February 12, 2014 I raised this question as I cannot get the Alamy plugin to work properly with Lightroom 5.3 it worked with versions prior to 5 and was an excellent program . My query was has any one else found this problem and found a remedy for it. Some one answered about contacting Jim Keir about the problem. Others have mentioned raising a ticket. I did both of these prior to raising this topic however other than an automated email I have had no response from Jim Keir . DGF Link to comment Share on other sites More sharing options...
Steve D Posted February 24, 2014 Share Posted February 24, 2014 Jim is a really good bloke and works hard on the plug-in despite it being a very part time thing for him. He will get backto you as soon as he can with a solution. Have you switched n the error logging on the plug-in? Sending him this will really speed things up. Would also head to his site and check that you re using the latest version. Sometimes the update check is not the best. http://www.lightroom-plugins.com/AlamyIndex.php There is also a contact here. On a side note - can I say that his plug-in is amazing, and has allowed me to rapidly build up the number of images I have on Alamy. I use it in conjunction with a third party keywording service, and it allows me to use all of the resulting keywords for a range of agencies - direct through Lightroom. Cheers, Steve Link to comment Share on other sites More sharing options...
Kirsty McLaren Posted March 6, 2014 Share Posted March 6, 2014 I too am trying to get a response from Jim Keir. Some time back I bought the Alamy Upload plugin, but didn't pursue using it at the time. However now, i wish to start using this plugin, I am unable to do so, because the Licence info I was sent was incorrect. I cannot use this plugin with the incorrect login info, so I have been trying to contact Jim Keir for weeks now. I have raised a ticket multiple times, with no response except for the initial automated response email. I am left with no choice other than to purchase the same plugin again, and hope that the Licence info is correct, but I am reluctant to purchase this again, if for some reason Jim Keir has stopped supporting this plugin. If anyone knows any news of Jim Keir or the current state of this plugin, i would be most grateful. If not does anyone know of an alternative Lightroom plugin in for Alamy? many thanks, Kirsty Link to comment Share on other sites More sharing options...
Julie Edwards Posted March 7, 2014 Share Posted March 7, 2014 have you tried the paypal transaction ID you purchased the oft ware with (you can get that from your paypal history). The latest versions of JK's software use that ... Link to comment Share on other sites More sharing options...
Lemmy Posted March 13, 2014 Share Posted March 13, 2014 It appears not to work with LR5. When I try to enable the plug-in I get a message saying that I 'the plug-in's metadata could not be updated because it has been updated to a newer format than this plug-in supports'. It then disables itself. This is with the latest version of the plug-in 1.0.366 which only dates back a few months by which time LR5 had long been the current version. I do think that it should be taken off sale since selling something that you know will not work and not answering support requests is questionable (or worse) practise. Perhaps he is ill or otherwise indisposed but here should still be a message on the site explaining that and it should not still be taking money. Link to comment Share on other sites More sharing options...
fotoDogue Posted March 13, 2014 Share Posted March 13, 2014 It appears not to work with LR5. When I try to enable the plug-in I get a message saying that I 'the plug-in's metadata could not be updated because it has been updated to a newer format than this plug-in supports'. It then disables itself. This is with the latest version of the plug-in 1.0.366 which only dates back a few months by which time LR5 had long been the current version. I received a similar message after updating to LR 4. I contacted Jim and he instructed me to delete a certain file and allowing the Plug-In to create a new one. Sorry I don't remember the filename offhand, and I'm on a new computer so I can't look up the email, but he said it's covered in the FAQ on his site. I hope everything is well with Jim. He's always responded quickly and was quite helpful when I've had to contact him in the past. Link to comment Share on other sites More sharing options...
Lemmy Posted March 13, 2014 Share Posted March 13, 2014 fotoDogue, that worked, thanks so much! Yes it is in FAQs but under what to do if you have a broken AddPseudonyms.lua file. It's unlikely anyone would know they had a broken AddPseudonyms.lua file or indeed that they had one at all but having found it, it can be opened in a text editor. I added on 5 at a time to the Pseudonyms.PseudoVersion = 1 line of the lua script and it worked at Pseudonyms.PseudoVersion = 25. (I add this for guidance in case anyone searches on this subject). Yes I've found Jim helpful before, so I hope he's OK. Great memory you have there fotoDogue. Try this - who scored the winning goal in the 1923 major league final between Detroit Spinners and Dallas Goalgetters? Link to comment Share on other sites More sharing options...
fotoDogue Posted March 13, 2014 Share Posted March 13, 2014 Great memory you have there fotoDogue. Try this - who scored the winning goal in the 1923 major league final between Detroit Spinners and Dallas Goalgetters? Sorry Lemmy, can't help you on that one. I live in a sports-free zone Link to comment Share on other sites More sharing options...
Lemmy Posted March 13, 2014 Share Posted March 13, 2014 Me too, I'm happy to say! Link to comment Share on other sites More sharing options...
pilotchap Posted August 31, 2014 Share Posted August 31, 2014 Been trying to contact Jim kier for months and no reply I have changed my pc now for macs and need a new access code for lightroom Alamy plugin. Does any know if it should work or need to buy a new one. Or if if Jim kier is even still around. Thanks Link to comment Share on other sites More sharing options...
Julie Edwards Posted September 1, 2014 Share Posted September 1, 2014 Vanished off the radar as far as i can tell Link to comment Share on other sites More sharing options...
ATJ Posted January 7, 2016 Share Posted January 7, 2016 Lucky I found this thread before buying the plugin - not that I can even get the trial version to log in to Alamy on my Mac. Link to comment Share on other sites More sharing options...
fotoDogue Posted January 11, 2016 Share Posted January 11, 2016 Been trying to contact Jim kier for months and no reply I have changed my pc now for macs and need a new access code for lightroom Alamy plugin. Does any know if it should work or need to buy a new one. Or if if Jim kier is even still around. Thanks I received an email response from Jim 9th January regarding the server error. You should be able to reach him via the support page or email to support@lightroom-plugins.com Link to comment Share on other sites More sharing options...
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