Ko van Leeuwen Posted June 20, 2021 Share Posted June 20, 2021 Hi all, last week I did my first submission of 3 images. It failed and all 3 images give the reason: "Unfortunately, we need all three images to pass for your first submission. This image will pass if resubmitted, but check images with a failure reason." I did not get a email due to a typo in my emailaddress (corrected now) and during submissing something went wrong with my browser. So I am completly in the dark about why the QC failed. Today I have send the same images to see what happens. Strangly (for me) I cannot edit the panel on the right side of the images and I cannot delete the failed submissions. Sh*t, I just see that 2 images still have an Dutch caption. Can that be the problem? Any help will be apriciated. Greetings, Ko van Leeuwen Link to comment Share on other sites More sharing options...
meanderingemu Posted June 21, 2021 Share Posted June 21, 2021 the review is based on the image quality only, Captions and KWs are Never reviewed by Alamy, so that would not be the reason. Failed QC submission will always stay in your image manager. You can filter them out with the "Select all passed" checkbox at the top on the right side Link to comment Share on other sites More sharing options...
Ko van Leeuwen Posted June 21, 2021 Author Share Posted June 21, 2021 1 minute ago, meanderingemu said: the review is based on the image quality only, Captions and KWs are Never reviewed by Alamy, so that would not be the reason. Failed QC submission will always stay in your image manager. You can filter them out with the "Select all passed" checkbox at the top on the right side Thanks, meanderingemu. But it does not explain why all three images could pass but dit not. Greetings, Ko van Leeuwen Link to comment Share on other sites More sharing options...
Jill Morgan Posted June 21, 2021 Share Posted June 21, 2021 What I can tell is they told you that one image would pass on resubmission, but not the other two. In Image Manager, it should tell you on the images themselves why they failed. Jill Link to comment Share on other sites More sharing options...
Ko van Leeuwen Posted June 21, 2021 Author Share Posted June 21, 2021 1 hour ago, Jill Morgan said: What I can tell is they told you that one image would pass on resubmission, but not the other two. In Image Manager, it should tell you on the images themselves why they failed. Jill That is what I expected as well. But they all have the same text: Greetings, Ko van Leeuwen Link to comment Share on other sites More sharing options...
Jill Morgan Posted June 21, 2021 Share Posted June 21, 2021 4 minutes ago, Ko van Leeuwen said: That is what I expected as well. But they all have the same text: Greetings, Ko van Leeuwen I would email contributors@alamy.com and ask 1 Link to comment Share on other sites More sharing options...
Ko van Leeuwen Posted June 21, 2021 Author Share Posted June 21, 2021 2 hours ago, Jill Morgan said: I would email contributors@alamy.com and ask Thanks for the tip Jill. I will do that. Greetings, Ko van Leeuwen Link to comment Share on other sites More sharing options...
Inchiquin Posted June 22, 2021 Share Posted June 22, 2021 If I had to guess I would say that the image with the cranes might be the one to pass. The other two look soft to me even at low resolution. Alan Link to comment Share on other sites More sharing options...
Ko van Leeuwen Posted June 22, 2021 Author Share Posted June 22, 2021 (edited) 4 hours ago, Inchiquin said: If I had to guess I would say that the image with the cranes might be the one to pass. The other two look soft to me even at low resolution. Alan Not realy. Only the swamp-image maybe. But I just see that all three passed! Without sending a email to contributors@alamy.com. Thanks everybody for your time and efford. Greetings, Ko van Leeuwen Edited June 22, 2021 by Ko van Leeuwen typo Link to comment Share on other sites More sharing options...
Klinger Posted July 5, 2021 Share Posted July 5, 2021 On 22/06/2021 at 04:09, Ko van Leeuwen said: Not realy. Only the swamp-image maybe. But I just see that all three passed! Without sending a email to contributors@alamy.com. Thanks everybody for your time and efford. Greetings, Ko van Leeuwen Submission failure, data error, is not the same as a QC review rejection. Nice to see that everything worked out and they passed. 1 Link to comment Share on other sites More sharing options...
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