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QC pass but not available?


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33 minutes ago, BradleyPhoto said:

Anybody experienced receiving email for QC pass but images in image manager still showing as in QC so aren't available to caption etc?

Received email at 01:12 this morning but still unavailable in image manager.

 

It's the weekend: no one available at Alamy to press the big red button...

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1 hour ago, Cee Dee Dickinson said:

 You will be able to caption and keyword after the server updates.

Actually tagging is usually possible some time before the email arrives, as soon as images pass QC. It's not dependent on the overnight update as it's personal to the contributor, although QC passes do seem to go in batches. OP's problem is a glitch, there's no "update" to wait for. QC passes at weekends are unusual IIRC.

Edited by spacecadet
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1 hour ago, spacecadet said:

Actually tagging is usually possible some time before the email arrives, as soon as images pass QC. It's not dependent on the overnight update as it's personal to the contributor, although QC passes do seem to go in batches. OP's problem is a glitch, there's no "update" to wait for. QC passes at weekends are unusual IIRC.


OK fine. The OP is waiting for someone to fix the problem with a system update just like i was with my last submission.



 

Edited by Cee Dee Dickinson
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