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Phil Dunne

Images not saving keywords or caption

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Hi, I'm getting back into my images after a bit of a break. I have a few that haven't been keyworded well so have been trying to update them.

 

The problem I'm getting is I can fill in all the information I have and add supertags, etc, press save and it all looks ok. I can do other images and they look fine, then go back the image I just finished and all the information is still there.

 

But if I log out, then go back in, all the information I've added is lost. Not sure what is happening?

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Are you hitting the “save” button after working on an image?

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Posted (edited)

odd, your first 16 or so images come up with: Sorry, this image is not available on Database when you click on them to see your caption & tags.

The following 280 or so seem OK. Lots of excellent shots. More!

Edited by Robert M Estall

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I'd contact CR on that. I'm also getting the not available message.

 

Paulette

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On 4/28/2018 at 10:33, Phil Dunne said:

Hi, I'm getting back into my images after a bit of a break. I have a few that haven't been keyworded well so have been trying to update them.

 

The problem I'm getting is I can fill in all the information I have and add supertags, etc, press save and it all looks ok. I can do other images and they look fine, then go back the image I just finished and all the information is still there.

 

But if I log out, then go back in, all the information I've added is lost. Not sure what is happening?

Phil did you get this issue resolved? Having a similar issue myself.

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Posted (edited)
On 4/28/2018 at 08:33, Phil Dunne said:

Hi, I'm getting back into my images after a bit of a break. I have a few that haven't been keyworded well so have been trying to update them.

 

The problem I'm getting is I can fill in all the information I have and add supertags, etc, press save and it all looks ok. I can do other images and they look fine, then go back the image I just finished and all the information is still there.

 

But if I log out, then go back in, all the information I've added is lost. Not sure what is happening?

Have you clicked the little + symbol at the right hand end of the tag box and then saved?

Another one of the quirks of the Alamy image manager

 

You may find the links in this Alamy posting useful

https://discussion.alamy.com/topic/7028-instructions-help-video-and-links-for-new-alamy-image-manager/

 

Mark

Edited by M.Chapman

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