egschiller Posted September 22, 2015 Share Posted September 22, 2015 I've been trying to upload a new model release for a couple of days. The system tries 5 times and then says "Upload Failed. Cannot connect to Alamy." Anyone else having this problem? Am I doing something wrong? Haven't had this problem before. Thanks! Link to comment Share on other sites More sharing options...
Niels Quist Posted September 23, 2015 Share Posted September 23, 2015 I haven't uploaded a new model release to Alamy for a very long time, but I faintly recall a similar problem once that I solved, but only faintly, I cannot remember specifically what it was about (and was it somewhere else? ;-) ) - but something about a correct size and format of the release strikes me. I cannot find any details on Alamy's pages, however, but I have had pdf and jpg formats accepted, and the size should probably not be abnormal. Link to comment Share on other sites More sharing options...
Doc Posted September 23, 2015 Share Posted September 23, 2015 I uploaded one a couple of days ago with no problem at that time..... Kumar Link to comment Share on other sites More sharing options...
Rob C Posted September 23, 2015 Share Posted September 23, 2015 No problems here also. Link to comment Share on other sites More sharing options...
egschiller Posted September 23, 2015 Author Share Posted September 23, 2015 Thanks everyone. Still no luck. It's a jpeg and I've tried it at 4 different sizes. Same results. I feel like I'm missing something obvious. Link to comment Share on other sites More sharing options...
Rob C Posted September 23, 2015 Share Posted September 23, 2015 I use a pdf. Simply scanned, and uploaded. Never had an issue. Link to comment Share on other sites More sharing options...
egschiller Posted September 24, 2015 Author Share Posted September 24, 2015 I've always used jpegs, but I saved it as a pdf and was now able to upload. Thanks folks! Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.