MichaelD Posted September 2, 2015 Share Posted September 2, 2015 Okay last year I downloaded my sales report and submitted it to DAC'S and received my payment. This I followed the same method but when I try to download my sales report for 2014 it gives me an error statement. Has anyone else run into this problem? I have contacted tech services but just wondering if anyone had a solution. txs. Link to comment Share on other sites More sharing options...
spacecadet Posted September 2, 2015 Share Posted September 2, 2015 The system sometimes does give an error when you ask for a whole year's worth of data. try again later. Link to comment Share on other sites More sharing options...
vpics Posted September 2, 2015 Share Posted September 2, 2015 Why don't you do your DACS application online? Link to comment Share on other sites More sharing options...
spacecadet Posted September 2, 2015 Share Posted September 2, 2015 Why don't you do your DACS application online? Because we don't know exactly how and where our images were used, the online form isn't sufficient. Alamy contributors need to provide additional information, as DACS have confirmed. Link to comment Share on other sites More sharing options...
John Mitchell Posted September 2, 2015 Share Posted September 2, 2015 I downloaded a 2014 sales report a few days ago without any problem. However, I did notice that I had to set the date range first, wait for the results, and then check the relevant boxes (e.g. Date of Invoice, Region, etc.) before getting the format that I wanted to download -- i.e. I had to break the process down into two separate steps. P.S. I was surprised at how many UK licenses I had in 2014, significantly more than in previous years. No idea why. Link to comment Share on other sites More sharing options...
MichaelD Posted September 3, 2015 Author Share Posted September 3, 2015 Thanks all. It seemed to work now. Link to comment Share on other sites More sharing options...
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