mwakeling Posted January 30 Share Posted January 30 One usually gets a canned response after sending a query. I have sent several emails over the past two weeks, and no response of any kind. Has anyone else experienced an issue? Link to comment Share on other sites More sharing options...
Sultanpepa Posted January 30 Share Posted January 30 58 minutes ago, mwakeling said: One usually gets a canned response after sending a query. I have sent several emails over the past two weeks, and no response of any kind. Has anyone else experienced an issue? Sent one this morning and got an instant auto reply. Link to comment Share on other sites More sharing options...
Michael Ventura Posted January 30 Share Posted January 30 Just making sure, did you use this email address? contributors@alamy.com Link to comment Share on other sites More sharing options...
mwakeling Posted January 31 Author Share Posted January 31 Yes. One sent yesterday, I also sent one to Daniel today. I also sent a message around 10 days ago, and no response. Something's not right. Link to comment Share on other sites More sharing options...
mwakeling Posted January 31 Author Share Posted January 31 I just tried using another email address, and received an auto-reply. It seems apparent that my usual address is perhaps blocked. Link to comment Share on other sites More sharing options...
Janis D Posted February 1 Share Posted February 1 I've contacted contributor relations several times over the past few months. I got the auto-response right away, then had to wait a couple of days for a real response but did get a response (from Louise or Chantelle) every time. Link to comment Share on other sites More sharing options...
mwakeling Posted February 1 Author Share Posted February 1 Still having issues with no auto-response; asked for it to get fixed. No response. Link to comment Share on other sites More sharing options...
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