DJ72 Posted March 11, 2019 Share Posted March 11, 2019 Hello Amazingly someone paid a few hundred for one of my photographs. I updated my payment details last month, but still not received the funds. I have sent an email to Alamy but so far no response from them. Does anyone know of anything I can do about this thank you, DJ Link to comment Share on other sites More sharing options...
John Morrison Posted March 11, 2019 Share Posted March 11, 2019 Alamy get paid... and then you get paid at the end of the month. It can take a while. A few hundred $$... Good job! Link to comment Share on other sites More sharing options...
NYCat Posted March 11, 2019 Share Posted March 11, 2019 Take a look at your Account Balance on your dashboard. It will probably say that sale is "uncleared". The client has not paid Alamy yet. When it clears you will get your money. Unlike other agencies Alamy reports our sales as they happen. Paulette Link to comment Share on other sites More sharing options...
DJ72 Posted March 11, 2019 Author Share Posted March 11, 2019 Thanks Paulette and John Here is My Account balance details. I am reading this as $93 "cleared" which should have appeared in my account. I have already contacted Alamy so should I just wait for some more time do you think? Thanks. Balance brought forward: $152.65 Total sales: $0.00 Commission / charges: $0.00 Total payments to you: $0.00 Balance carried forward: $152.65 Cleared balance: $93.15 Next payment date: 01-April-2019 Link to comment Share on other sites More sharing options...
John Morrison Posted March 11, 2019 Share Posted March 11, 2019 You will be paid the appropriate 'cleared' sum on Apirl 1st (though it will typically take a few days to reach your account)... Link to comment Share on other sites More sharing options...
Joseph Clemson Posted March 11, 2019 Share Posted March 11, 2019 27 minutes ago, DJ72 said: Thanks Paulette and John Here is My Account balance details. I am reading this as $93 "cleared" which should have appeared in my account. I have already contacted Alamy so should I just wait for some more time do you think? Thanks. Balance brought forward: $152.65 Total sales: $0.00 Commission / charges: $0.00 Total payments to you: $0.00 Balance carried forward: $152.65 Cleared balance: $93.15 Next payment date: 01-April-2019 If the cleared balance was above $50 as at 28th February, that sum should be on its way to you now. If the balance only cleared in March, you will receive it in early April. The precise date will depend on your payment method. As the month end falls in the weekend, it may also cause a slight hiatus. Link to comment Share on other sites More sharing options...
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DJ72
Hello
Amazingly someone paid a few hundred for one of my photographs. I updated my payment details last month, but still not received the funds.
I have sent an email to Alamy but so far no response from them.
Does anyone know of anything I can do about this thank you,
DJ
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