Jump to content
  • 0

getting paid


DJ72
 Share

Question

Hello

 

Amazingly someone paid a few hundred for one of my photographs. I updated my payment details last month, but still not received the funds.

I have sent an email to Alamy but so far no response from them. 

 

Does anyone know of anything I can do about this thank you,

DJ

Link to comment
Share on other sites

5 answers to this question

Recommended Posts

  • 0

Take a look at your Account Balance on your dashboard. It will probably say that sale is "uncleared". The client has not paid Alamy yet. When it clears you will get your money. Unlike other agencies Alamy reports our sales as they happen.

 

Paulette

  • Love 1
Link to comment
Share on other sites

  • 0

Thanks Paulette and John  

 

Here is My Account balance details. I am reading this as $93 "cleared" which should have appeared in my account. I have already contacted Alamy so should I just wait for some more time do you think? Thanks. 

 

Balance brought forward: $152.65
Total sales: $0.00
Commission / charges: $0.00
Total payments to you: $0.00
Balance carried forward: $152.65
Cleared balance: $93.15
Next payment date:

01-April-2019

 

Link to comment
Share on other sites

  • 0
27 minutes ago, DJ72 said:

Thanks Paulette and John  

 

Here is My Account balance details. I am reading this as $93 "cleared" which should have appeared in my account. I have already contacted Alamy so should I just wait for some more time do you think? Thanks. 

 

Balance brought forward: $152.65
Total sales: $0.00
Commission / charges: $0.00
Total payments to you: $0.00
Balance carried forward: $152.65
Cleared balance: $93.15
Next payment date:

01-April-2019

 

 

If the cleared balance was above $50 as at 28th February, that sum should be on its way to you now. If the balance only cleared in March, you will receive it in early April. The precise date will depend on your payment method. As the month end falls in the weekend, it may also cause a slight hiatus.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.