I have just received a pathetically phrased email from someone caught by Alamy's infringement team, pleading for a reduction in the penalty fee they are charging. In his defence he pleads that his websites (where my picture has been used) are non-commercial and make him no income and that he lives on the state pension. This may well be true. However a quick online search reveals that he is just publishing a book on the same subject as his websites (which has just been announced as the Daily Mail's book of the week}. I know all too well how little this can mean in terms of sales and income. I'm also unsure of how much, if at all, I can influence the infringement team. What would you do?
Alex