StephenYeo Posted April 24, 2018 Share Posted April 24, 2018 Hi all, I've been trying to upload x3 images for approval for the last few months now. Unfortunately everytime my images fail because the reviewer can only see one image, instead of the x3 I see on my side.. then I get told I need to upload x3 images for approval, even though I did.. Is there any way around this? Thank you!! Link to comment Share on other sites More sharing options...
James Hodgson Posted April 24, 2018 Share Posted April 24, 2018 Hi, Are you using Web or ftp to upload? J Link to comment Share on other sites More sharing options...
StephenYeo Posted April 24, 2018 Author Share Posted April 24, 2018 I'm using the Web. Link to comment Share on other sites More sharing options...
Russell Posted April 24, 2018 Share Posted April 24, 2018 Have you checked the size of your images? They must be greater than 17mb. Note this is not the size of the .jpg but of the uncompressed file. Link to comment Share on other sites More sharing options...
StephenYeo Posted April 25, 2018 Author Share Posted April 25, 2018 Hi Russel, all three images I have uploaded are between 24mb and 34mb. Link to comment Share on other sites More sharing options...
george Posted April 25, 2018 Share Posted April 25, 2018 Are you uploading them all in one batch or one at a time? Link to comment Share on other sites More sharing options...
StephenYeo Posted April 25, 2018 Author Share Posted April 25, 2018 All one at a time. Link to comment Share on other sites More sharing options...
gvallee Posted April 25, 2018 Share Posted April 25, 2018 That's why. They have to be all together. A batch of three in a single upload. Gen Link to comment Share on other sites More sharing options...
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