xiotin Posted January 28, 2018 Share Posted January 28, 2018 Hi, I have followed the guide on http://www.alamy.com/contributor/how-to-sell-images/how-do-i-send-you-my-stock-images/ but why I click "connect" in FileZilla, I get the error: "530 User cannot log in, home directory inaccessible". As far as I know, it is a problem on the server from alamy, do I need to change something in my settings to enable it? Full FTP-protocol: (sorry for the Dutch parts) Status: Adres bepalen van upload.alamy.com Status: Verbinden met 89.151.93.136:21... Status: Verbinding gemaakt, welkomstbericht afwachten... Antwoord: 220 Microsoft FTP Service Opdracht: USER dennis*******@gmail.com Antwoord: 331 Password required for dennis******@gmail.com. Opdracht: PASS ******** Antwoord: 530 User cannot log in, home directory inaccessible. Link to comment Share on other sites More sharing options...
James Hodgson Posted January 29, 2018 Share Posted January 29, 2018 Can you connect via the quickconnect option? Link to comment Share on other sites More sharing options...
vpics Posted January 29, 2018 Share Posted January 29, 2018 Have you asked to be set up for FTP? Link to comment Share on other sites More sharing options...
spacecadet Posted January 30, 2018 Share Posted January 30, 2018 9 hours ago, vpics said: Have you asked to be set up for FTP? I think they gave it to everyone a while ago. The parameters are certainly on the website. Link to comment Share on other sites More sharing options...
xiotin Posted January 30, 2018 Author Share Posted January 30, 2018 On 29-1-2018 at 13:03, James Hodgson said: Can you connect via the quickconnect option? I did not try before, but did it now: It did not work 19 hours ago, vpics said: Have you asked to be set up for FTP? Is that needed? Since the manual does not speak about it, how do I do it? write support? The error could be relative to a manual process Link to comment Share on other sites More sharing options...
James Hodgson Posted January 30, 2018 Share Posted January 30, 2018 If you used: Host:upload.alamy.com Username: Password: Port:21 And it's not working then you'll need to contact them. J Link to comment Share on other sites More sharing options...
xiotin Posted January 30, 2018 Author Share Posted January 30, 2018 Thanks, I did so I wrote Alamy support. Will post the final solution here for other users searching in the future. Link to comment Share on other sites More sharing options...
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