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FTP login not working:


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Hi, I have followed the guide on http://www.alamy.com/contributor/how-to-sell-images/how-do-i-send-you-my-stock-images/ but why I click "connect" in FileZilla, I get the error: "530 User cannot log in, home directory inaccessible".

 

As far as I know, it is a problem on the server from alamy, do I need to change something in my settings to enable it?

 

Full FTP-protocol: (sorry for the Dutch parts)

Status:	Adres bepalen van upload.alamy.com
Status:	Verbinden met 89.151.93.136:21...
Status:	Verbinding gemaakt, welkomstbericht afwachten...
Antwoord:	220 Microsoft FTP Service
Opdracht:	USER dennis*******@gmail.com
Antwoord:	331 Password required for dennis******@gmail.com.
Opdracht:	PASS ********
Antwoord:	530 User cannot log in, home directory inaccessible.

 

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On 29-1-2018 at 13:03, James Hodgson said:

Can you connect via the quickconnect option?

I did not try before, but did it now: It did not work

 

 

19 hours ago, vpics said:

Have you asked to be set up for FTP?

Is that needed? Since the manual does not speak about it, how do I do it? write support?

The error could be relative to a manual process -_-

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