Cryptoprocta Posted June 27, 2016 Share Posted June 27, 2016 I fired off an email to MS last night re a found in-use with Alamy watermarks intact. It's showing as 'sent' in my emailler, but I didn't get an auto-reply from Alamy. I can understand although they say they'll reply within an hour, that may not apply to when they're catching up with the weekend backlog; but I've always had an auto-reply before. Have they stopped sending them? Link to comment Share on other sites More sharing options...
York Photographer Posted June 27, 2016 Share Posted June 27, 2016 I sent one the other day and didn't get an auto reply, but I did get a reply from the UK the next day answering the question Link to comment Share on other sites More sharing options...
Cryptoprocta Posted June 27, 2016 Author Share Posted June 27, 2016 OK, that's fine, thanks. :-) Link to comment Share on other sites More sharing options...
Lynne Posted June 27, 2016 Share Posted June 27, 2016 It's happened to me several times, usually when I've sent things outside business hours. The first few times, I waited a few days before resending and got an apology saying they didn't receive the first email. Now I always resent the email if I don't get the immediate email response, just apologising if they did receive the first one but stating that I didn't receive the 'auto receive' email. Lynne Link to comment Share on other sites More sharing options...
Steven Gillis Posted July 12, 2016 Share Posted July 12, 2016 I'm getting no response from MS, not even an auto reply to an email sent 4 working days ago. Anyone else in a similar situation? Thanks Steven Link to comment Share on other sites More sharing options...
Sultanpepa Posted July 12, 2016 Share Posted July 12, 2016 Similar experience here. No auto-reply. I did however get a response in good time. Link to comment Share on other sites More sharing options...
Steven Gillis Posted July 12, 2016 Share Posted July 12, 2016 Thanks. Nothing from an email sent last Thursday, yesterday and again today! Steven Link to comment Share on other sites More sharing options...
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