Russell Posted February 2, 2015 Share Posted February 2, 2015 I submitted a batch of 34 images on 24th January. Admittedly that's a Saturday morning here in the UK, so I guessed nobody was at work. By the middle of last week I was pretty sure I was in the sin bin. I reviewed the submission numerous times and yes, if I was hyper-critical I could find one in the set to fail QC. Interestingly the longer it took to get through QC the more images I relegated to the fail set. Then miracle of miracles on Friday 30th evening I received the email "Passed QC" confirmed by checking "Track your submissions". But where were the images? ""Manage your Submissions" resulted in 0 "Not Ready" images. I popped an email off to Customer Services not expecting an immediate reply as this was now late Friday evening. On Saturday 31st my Dashboard reported 34 images to keyword, but still no way to access them. Then this morning Customer Services sorted it all out for me. I have been re-organising my pseudonyms last week, and the batch had been submitted under a pseudonym that I had since deleted - so there was no where for it to go & it hung about in limbo until the super folk at Alamy allocated it to an available pseudonym & I was up and running again. So thanks to the staff at Alamy, and contributors beware, modifying pseudonyms can have unexpected consequences! Link to comment Share on other sites More sharing options...
Arletta Posted February 3, 2015 Share Posted February 3, 2015 And that's why I stay with one pseudo I'm living master of destroying things and in my case having more pseudos would make more bad than good things Link to comment Share on other sites More sharing options...
Inchiquin Posted February 3, 2015 Share Posted February 3, 2015 I'm living master of destroying things There's a scientific term for that. It's called "being human". Alan Link to comment Share on other sites More sharing options...
dov makabaw Posted February 7, 2015 Share Posted February 7, 2015 Hi Russell - surely the lesson to be learnt is not to delete pseudos while you still have activity on them. Hi Arietta - I have six pseudos - it works for me. dov Link to comment Share on other sites More sharing options...
Russell Posted February 7, 2015 Author Share Posted February 7, 2015 Absolutely! But I hadn't realised that work in the QC queue has a pseudonym associated with it. It's not possible to delete pseudonyms with "on sale" images associated. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.