Lynne Posted November 28, 2013 Share Posted November 28, 2013 I have had a cleared balance beyond the threshold for payment since 1 November 2013 but it still says payment 'Not Due' in the 'Balance of Account' section. I'm not new to Alamy (been here since 2004) but can't remember when the date appears in that box! Does anyone else who has cleared the threshold for payment, have a December 2013 date in that field? I'm asking as a largish payment cleared on the last day of October but this amount wasn't included in the 1 November payment that I received. It showed up the next day with the 1 November date attached, other items have cleared during the month but it is still showing 'not due' and want to check if others are in the same boat before I contact Member Services needlessly! I don't want to leave it until the very end of the month before contacting MS and missing the payment run!! Lynne Link to comment Share on other sites More sharing options...
Callie Posted November 28, 2013 Share Posted November 28, 2013 yes I have 01 December 2013 showing, maybe contact MS! Link to comment Share on other sites More sharing options...
Craig Yates Posted November 28, 2013 Share Posted November 28, 2013 yes I have 01 December 2013 showing, maybe contact MS! +1 Regards Craig Link to comment Share on other sites More sharing options...
JohnB Posted November 28, 2013 Share Posted November 28, 2013 Those who have a date - do you have cleared balances beyond the old $250 threshold? I have $140 cleared which is above the new $75 and previous $100 thresholds but no payment date yet. Link to comment Share on other sites More sharing options...
Callie Posted November 28, 2013 Share Posted November 28, 2013 JohnB yes mine is but I did notice it wasn't showing cleared until it went over the old 250 threshold. Link to comment Share on other sites More sharing options...
Terry Posted November 28, 2013 Share Posted November 28, 2013 I have a cleared balance of $174, and total balance carried forward of $354, but no payment due? Terry. Link to comment Share on other sites More sharing options...
Lynne Posted November 28, 2013 Author Share Posted November 28, 2013 Thanks for all the replies, I too am just under the $250 but well over the previous thresholds. I'll contact MS and let you know the outcome. Lynne Link to comment Share on other sites More sharing options...
Lynne Posted November 28, 2013 Author Share Posted November 28, 2013 I've a quick response from MS which states: 'Yes, you’ll be paid in the December payrun. The changes in the contract officially comes into force in 45 days time but we're working with these new rules with effect from the next pay run (beginning of December).' There was no explanation as to why the next payment date is showing 'Not Due' but hopefully the payments will go through anyway! Lynne Link to comment Share on other sites More sharing options...
fotoDogue Posted November 28, 2013 Share Posted November 28, 2013 I had a cleared balance of $171 that showed No Payment Due. Then a small distributor sale came in around Nov 11th that gave me a balance of $177 with Payment Due December 1st. Link to comment Share on other sites More sharing options...
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