Cryptoprocta Posted November 7, 2020 Share Posted November 7, 2020 I know about refunds, we don't like them, but hopefully it helps to keep customers happy therefore coming back and buying in future. This one I had seems a bit strange. Before I take it up with Alamy, does anyone have an explanation? Date of invoice: 11th June 2020 Use: Usage: Magazines and books ; Start: 17-June-2020 ; End: 17-June-2025 Paid: August 2020 Refunded: September 2020. If they didn't actually use the file in June, why did they pay for it in August, then get a refund? (It hasn't been repurchased) Surely they'd just have said "we're not going to use it" and got the invoice cancelled. Am I missing something? Link to comment Share on other sites More sharing options...
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!Register a new account
Already have an account? Sign in here.Sign In Now