Found an unregistered sale on a website

[Su Pei]

I found one of my images on a website last weekend that hasn't been registered as sold in my sales history (yet). It had my full credit, and it also included five other fully credited Alamy pics, so I'm assuming that it's on the up and up. In addition, the Alamy form for unauthorized use says: "Remember, some customers confirm use after publication so it might take a few months for your sale to be processed".

 

Still, it's the first time I've found one of my pictures before it's been reported, so I'm wondering if this is common, and how long others have had to wait before it is reported.

 

Perry

 

https://theculturetrip.com/asia/china/articles/the-great-face-mask-debate-the-great-face-mask-debate/

Edited April 11, 2020 by Su Pei

[M.Chapman]

4 hours ago, Su Pei said:

so I'm wondering if this is common, and how long others have had to wait before it is reported.

 

Yes this is common. You need to wait up to 3 months from the date of publication. If it's not appeared in your sales report by then, fill in Alamy's Unauthorised use form. In the meantime make sure you make a note of the URL and take a screenshot including your image and the site's URL, so you have evidence. Given that the publisher has included the full Alamy credit I'd be quite optimistic that this use will be reported.

 

Mark

Edited April 11, 2020 by M.Chapman

[spacecadet]

 

Culture Trip is a legitimate Alamy client. Mine have been reported within 6 weeks but they are late clearing.

Edited April 11, 2020 by spacecadet

[Su Pei]

Thanks for the replies, much appreciated.

 

Perry

[meanderingemu]

actually i have seen a major increase of Alamy images being used by CultureTrip over the last month, i wonder if a new deal was negotiated.   I have a couple usage in Mid March, curious to see what the reporting will loo like...   

[spacecadet]

Just to confirm, Culture Trip reported my last licence in six days.

[Su Pei]

All good. The sale finally registered today, three weeks after publication.