AlexE Posted June 27, 2017 Share Posted June 27, 2017 Hi, I uploaded two failed submissions in a row. My last submission is still coming up as in quality control whenever I try to upload again. It is almost 20 days since my last attempt and I'm not sure if I've been locked out or something. If you know anything about what to do now it would be appreciated. Thanks Alex Link to comment Share on other sites More sharing options...
KTC Posted June 28, 2017 Share Posted June 28, 2017 Check you're actually trying to upload from whatever folders/directory your new photos are in. Link to comment Share on other sites More sharing options...
spacecadet Posted June 28, 2017 Share Posted June 28, 2017 Ask MS if you're locked out. If you are in the fail queue, any uploads you do before getting the failure email will fail automatically too so there's no point doing any more.. 20 days is a long time, although 2 fails in a row may account for it. Link to comment Share on other sites More sharing options...
NYCat Posted June 28, 2017 Share Posted June 28, 2017 Someone else had this problem. Here is the thread with her solution... http://discussion.alamy.com/index.php?/topic/7757-my-photo-test-was-rejected-due-to-camera/#comment-134144 Well, I've been having some issues with adding this link so here is her solution... (hope this shows up). Jenniferhappy Forum newbie Verified 1 4 posts Images: 0 Joined Alamy:18 Jun 2017 Posted Monday at 07:21 · Report post Hey, I found the problem. It occurs only after failed uploaded tests. If you try to submit 3 by pushing the upload button, it will load the old failed photos, but at the bottom of the failed page there are three buttons, the first is "try again." I didn't see that. I have to hit try again before I hit upload. I thought I could skip a step. Sorry for the confusion. ............................................ Paulette Link to comment Share on other sites More sharing options...
AlexE Posted June 28, 2017 Author Share Posted June 28, 2017 I had a look this morning and everything was as normal. Sorry for bothering you all. I don't know what I was doing wrong but if it works now - who cares! Thanks anyway, Alex Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.