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FTP Error 550 - Access Denied

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Hi all,

this morning i'm trying to upload via ftp some images after my account has been frozen for 1 week due to Alamy QC failures.

I'm still receiving Error 550 access denied on my FTP client even though i've received the "unfrozen" email from Alamy and i properly have the "Upload" blue button on my dashboard.

Someone could explain?

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Geoff, that's the case i imagined too!  :)

May be that's the reason why last time (just 1 day after they introduced the new IM) i was able to FTP even if i had been frozen (i didn't wait 1 day since the "frozen" status and they allowed me to upload properly).

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