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Most companies now are implementing a 'chat now' function to grab customers who don't really like to talk on the phone or email. It's that quick access customer services thing. I use it all the time on other sites. I guess it's the same idea. 

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I have just noticed a pop up on a page of pics. with the Alamy logo and "chat now" underneath! Have I missed something or have I caught something nasty? Or am I just having a bad day?

It's been there several weeks at least if not months. Presumably for buyers.

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