surfphoto Posted August 22, 2020 Share Posted August 22, 2020 (edited) Hello I havent been able to sign in to my contributor account for about a week. Is anyone else having this issue? I just keep getting bounced back to the homepage. Edited August 23, 2020 by surfphoto Link to comment Share on other sites More sharing options...
Alamy Posted August 24, 2020 Share Posted August 24, 2020 Hi surfphoto, Try clearing history cache, and use Chrome if possible. You can email us on contributors@alamy.com if it still doesn't work after this. Thanks, Alamy Link to comment Share on other sites More sharing options...
DerekVallintine Posted August 26, 2020 Share Posted August 26, 2020 I am having the same problem. Alamy, you say to clear the history cache. Would you please tell me where to find this? Is this on Alamy's website, my account or on my Mac Safari? Link to comment Share on other sites More sharing options...
NYCat Posted August 26, 2020 Share Posted August 26, 2020 It is in Safari. Go to the top of your screen and click on Safari. Click on Clear History. I only did it for two days but that may not be enough now. I did it at the beginning. Paulette Link to comment Share on other sites More sharing options...
surfphoto Posted August 26, 2020 Author Share Posted August 26, 2020 Thank you. Clearing the history worked. Link to comment Share on other sites More sharing options...
DerekVallintine Posted August 26, 2020 Share Posted August 26, 2020 Thank you NYCat for replying with the info on where the cache is. I cleared the history and I can now access my contributor page. Thanks again. Link to comment Share on other sites More sharing options...
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