Whats going on with balances and payments

[Tom6450]

Hi all why is it I have sales back to March with no clearance and so no payment to my account.

[TeeCee]

Tom, Alamy will pay you once they get paid, which can be some months after the original sale. You'll get paid once your cleared balance is over $50.00.

Tony

[NYCat]

I have a couple of book sales in March that haven't cleared. I haven't inquired with Alamy yet because I suspect the project was at least delayed by the pandemic. I hope it goes through. Maybe in a month or two I'll ask Alamy. This seems not a good time to bother them since the website problems must be keeping them busy -- not to mention their problems with the pandemic. Such hard times.

 

Paulette

[spacecadet]

On 17/08/2020 at 16:52, Tom6450 said:

I have sales back to March with no clearance

 Try October last.

I'm not troubling Alamy because although I'm not a betting man it's a racing certainty there will be some bad debts out of the pandemic.

Edited August 19, 2020 by spacecadet

[frenchp]

I'm fairly new here and have only sold a couple of photos, but one that was sold in September / October for $20 is not yet shown as a cleared payment - how long does it take before it shows as cleared?