Imagery by Charly 36 Posted October 26, 2013 Share Posted October 26, 2013 Disregard if this has been covered before... I would like to see sales numbers in Your Images under My Alamy to reflect refunds. In other words, if a sale is refunded due to customer or Alamy error, then remove it from sales stats since the sale didn't happen. Thanks for your consideration. 3 Link to post Share on other sites
Phil Robinson 1,141 Posted December 15, 2013 Share Posted December 15, 2013 (edited) I brought this up a while ago - partly because refunds were being counted as sales. That no longer seems to be the case, but a sale refunded still counts as a sale even if the refund itself doesn't. Edit: No, refunds do still seem to count as sales. Shame - on two counts. Edited December 16, 2013 by Phil Robinson Link to post Share on other sites
Imagery by Charly 36 Posted December 16, 2013 Author Share Posted December 16, 2013 Thanks Phil. In the case in point, it seems Alamy accidentally double charged a sale and to me that is not a sale nor should it show in sales column.... but it does. 1 Link to post Share on other sites
Alamy 572 Posted February 11, 2014 Share Posted February 11, 2014 Thanks for the suggestion, we've added it to the list for future update considerations. Cheers Alamy Link to post Share on other sites
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