Licensed image not on sales record

[Nathaniel Noir]

Hi everyone,

 

Just a quick query, I have found one of my images online being used in an article here https://www.dn.se/sthlm/samtliga-kundvagnar-stulna-fran-systembolag/

 

That has been published on 20th August, however there is no record of this sale on my account, is there reason to be concerned? Is it possible for a singular sale to be delayed in registering on the account? Anyone else encounter this?

 

Also, it's a bit strange that it's not credited to Alamy but IBL, which I have no idea what that is?

 

Many thanks for any clues

[losdemas]

Google Search!  IBL = https://www.ibl.se/

They are a Swedish photo agency, one of Alamy's distributors. Dagens Nyheter commonly license Alamy images.  I've never had anything licensed by them, but I seem to recall poor rates being mentioned, so I wouldn't hold your breath withing for the licence to be reported!

 

One month is not a long time to wait for a distribution sale to be reported.  If it doesn't show up on your dashboard after 3 months, then get in touch with CR: contributors@alamy.com who will chase it up for you.

[Nathaniel Noir]

Hi losdemas

 

Thanks for your reply, thanks for the reassurance, I'll wait a bit longer in that case

 

Not great about the poor rates :/

 

[Avpics]

If you ever have any doubts just contact CR. They'll let you know whether they have the use recorded and give an idea of when it should be reported