Ayodele Taiwo Posted September 12, 2017 Share Posted September 12, 2017 I have tried several times to fill my payment method but unfortunately, I always met with brick-wall. That is, each time I fill my bank account details, even though I did not make any mistake in whatsoever, the following message always display: Sorry, there’s a problem. Some of the information we need is missing, incorrect or not alphanumeric (e.g. contains prohibited characters such as asterisks, commas, symbols etc). Please correct these details. The 8 or 11 character SWIFT code. Enter it without dashes or spaces and it cannot end in XXX.Characters 5 and 6 will be the country code of where your bank is located. I filled my character SWIFT code ( 21275826401) correctly without contains asterisks, commas, symbols etc yet the system did not approve my SWIFT code. In addition to the above, there is another row that requires for payment reminder reference: '' Please provide a payment reminder reference that will remind you of the payment details provided. We recommend that this is not your account number or specific banking information.'' I don't know the meaning of this statement. I shall be very grateful, if anyone can help me out. Link to comment Share on other sites More sharing options...
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