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Alamy have not emailed me why I failed QC?

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I did my first submission a few days ago and have got no email response.

When I look in image manager my photos appear under the 'failed' filter but does not give reasons.

I tried to submit some different ones but it doesn't let me, saying they are still checking the original ones, but I have got no email from them at all


Any explanation would be appreciated.

Should I have got an email yet?


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