Steve Tucker Posted July 15, 2015 Share Posted July 15, 2015 I have had a few images recently that have been uploaded via the news feed. They then move into mange images and I have keyworded and added attributes and saved. They have then appeared as on sale. Later however they re appeared as not ready, so I re-keyworded and added the attributes. This morning 3 images (which were a complete batch) have appeared as more detail required, when I open the files there are no keywords or attributes set at all, completely blank? Has anyone else experienced this? Link to comment Share on other sites More sharing options...
Steve Tucker Posted July 15, 2015 Author Share Posted July 15, 2015 To add to this, have just checked my on sale images and they appear in there as well, with duplicate copies. One copy is keyworded and with attributes and the other copy has no data Link to comment Share on other sites More sharing options...
spacecadet Posted July 15, 2015 Share Posted July 15, 2015 Sounds as if you might have done a double sub. Link to comment Share on other sites More sharing options...
Steve Tucker Posted July 15, 2015 Author Share Posted July 15, 2015 I probably did, but I think this was because they re appeared as needing more info so I added info and re submited. May be me or it may be a glitch, who should I contact at Alamy to inform? Link to comment Share on other sites More sharing options...
spacecadet Posted July 15, 2015 Share Posted July 15, 2015 I'd just delete the dupes and be done with it. Link to comment Share on other sites More sharing options...
Steve Tucker Posted July 15, 2015 Author Share Posted July 15, 2015 Never thought of that job sorted. Thanks Link to comment Share on other sites More sharing options...
spacecadet Posted July 15, 2015 Share Posted July 15, 2015 Yes, do it before they show as 'ready' and they're gone. Link to comment Share on other sites More sharing options...
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