Craig Yates Posted August 28, 2014 Share Posted August 28, 2014 I have recently been juggling images around, creating and deleting pseudonyms. A batch i uploaded passed QC but did not appear in manage images. I contacted Member services and the technical team explained that when we upload a batch it gets assigned to one of our pseudonyms and because i had deleted that particular pseudonym the batch had no where to go. The technical team had to manually assign the batch to another pseudonym. Unfortunately this problem has continued and i now have 2 more uploads that have passed QC but not appeared in manage images. So my learning from this is Not to delete any more pseudonyms. PS I must add that The Alamy team are more than helpful when problems like this occur. Regards Craig Link to comment Share on other sites More sharing options...
M.Chapman Posted August 28, 2014 Share Posted August 28, 2014 If you delete a pseudo you also loose historical info from Alamy measures. Link to comment Share on other sites More sharing options...
Martin P Wilson Posted August 28, 2014 Share Posted August 28, 2014 For the upload issue I suspect the secret is to make sure that the default pseudonym still exists. Link to comment Share on other sites More sharing options...
Craig Yates Posted August 28, 2014 Author Share Posted August 28, 2014 For the upload issue I suspect the secret is to make sure that the default pseudonym still exists. Cheers Martin i have just checked and i had no pseudonym assigned as default so the answer could be you can delete a pseudonym but if it;s your default you have to assign another in it's place. Regards Craig Link to comment Share on other sites More sharing options...
biel Posted September 2, 2014 Share Posted September 2, 2014 create again exactly the deleted pseu. . this not make appear the pics again? the computers are dumb Link to comment Share on other sites More sharing options...
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