meanderingemu Posted October 29, 2021 Share Posted October 29, 2021 Taken from FAQ "Q. I’ve seen my photo being used but it hasn’t been reported as a sale?A. The time it takes for our customers to report image uses varies depending on what industry they’re in. This can mean they don’t tell us they’ve used an image until the end of a month, quarter or publishing cycle. If you’ve seen an image being used, and it hasn’t appeared in your sales history within 3 months, then please let us know by filling in our unauthorised use form which you’ll find on your contributor dashboard and we’ll follow it up." So have usage from July 6. That is more than 3 months, so i prepared the reporting, got all the info, send the appropriate form, to be told, "This is a distributor sales, you need to wait 4 months to report, so Re-Report in 8 days". If this is the process please update it. If you want to wait longer to go after Your selected partner, that is your choice, but i shouldn't have to have to resubmit when I followed Alamy's guidelines. 1 Link to comment Share on other sites More sharing options...
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