Bob Wick Posted September 1, 2020 Share Posted September 1, 2020 I want to walk through my experience so far. If someone could indicate whether this is typical, or Alamy is being stressed due to the epidemic. Because I'm not sure this is going to work out for me: Late Saturday night I took some local news photos that might have been of regional and local interest. I was hoping to have the photos available for licensing by Monday morning. On Sunday I began investigating Alamy, reading the contracts, etc. I completed the application process to become a member, and at 6:50 pm received an automated Welcome email. I immediately went through the Live News application process to meet the 24-hr news window, and prepared the photos with the requested metadata. At 8:28 I received an email confirming the LiveNews application, but stating they are very busy and requesting that I contact email@example.com for temporary LiveNews access, which I promptly did at 8:33 pm. At 2am I received a reply from firstname.lastname@example.org with instructions on how to prepare the images, which I had already done. A couple of emails back-and-forth, and I was informed the photos are now outside the 24hr window and no longer eligible for Live News. They said I should contact email@example.com and upload them as Reportage. As it turns out, I had already applied for both Reportage and Archival uploads but the functions weren't approved yet. As suggested, I sent firstname.lastname@example.org an email at 2:17 am asking them to please check on my Reportage status. I immediately received an automated reply saying if my question wasn't answered in the following info, I would get a real reply within 24 hours. It also suggested some questions might be answered in the community forums.... So I signed up for the discussion forum this morning and posted some simple questions related to the Portfolio page. Now it is 9pm Monday evening. Any interest in the photos is probably gone now, but I still cannot select the LiveNews or Reportage boxes on the uploads page. My first forum post has been awaiting moderator approval for nine hours. And I have yet to receive an actual reply from email@example.com (The times listed are United States Mountain Time Zone) This all is very frustrating to me. Is this just how the system works? How does anyone ever get approved for LiveNews within an hour, as they suggest, or even meet the 24hr cutoff period? Link to comment Share on other sites More sharing options...
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!Register a new account
Already have an account? Sign in here.Sign In Now