pixsellpix Posted August 5, 2016 Share Posted August 5, 2016 Alamy have recently accepted some of my images which is very pleasing, however, when i go to sign in i have problems with my password and have to select "forgot password" which then directs a temperary password to use. Once i am successfully logged in, i go to change my password and the password is then rejected. Is there a way to solve this problem? Link to comment Share on other sites More sharing options...
Phil Preston Posted August 5, 2016 Share Posted August 5, 2016 I would contact member services and ask them to look into it. Link to comment Share on other sites More sharing options...
Sultanpepa Posted August 5, 2016 Share Posted August 5, 2016 I had the same problem recently. I think there's an update time lag which means it's still working with the old password. Try waiting a few days before trying to change your password see if that works. I never did get round to changing mine. Link to comment Share on other sites More sharing options...
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