Not able to edit portfolio page on desktop

[rchwallace]

Hello Folks,

 

I am trying to edit my portfolio page but when I go to it from the contributor dashboard there is no where on the page that indicates that I can edit it.  I do not have an edit prompt or anything and none of the aspects of my page are hyperlinks.  I have verified that when on that page I am still logged in.  I am using Chrome.  I am connected through a VPN as I am in a hotel.

 

Thanks in advance for the ideas...

 

Cheers

[Steve F]

Did you accidentally click on the 'view as public' button on the right hand side? It should be editable when you go directly to your portfolio page from your Dashboard. Try logging out and in again.

Edited May 25, 2022 by Steve F

[Michael Mattes]

Hello,

For some reason I am not able to update my portfolio from the link on the Community Dashboard page-except when using safari on my iPhone or iPad. On my MacBook, the link to edit my portfolio simply opens a new window and goes to the PUBLIC view of my portfolio, but not the same page I get on Mobile where I can edit, create galleries, etc. 

This happens with all 3 browsers-Safari, Chrome and Firefox. Ive tried copying the URL from my iPhone and pasting it on my desktop browsers, but the same thing happens where it just shows the public view of my portfolio.

 

Anyone else have this experience? Any suggestions on how to fix?

Thanks!

[Andreassen]

I have exactly the same problem. The only difference for me is that I use different computers and get different results depending on operating system. On my Windows 10 machine, Firefox browser, I click on the link to my portfolio page and it looks like I'm "Viewing as Public". On my Ubuntu 20 computer, also running Firefox, all the edit links are there. This has to be a glitch at Alamy's website as the information about browser and operating system goes along with the http request stream.

 

Paul

[Andreassen]

On 25/05/2022 at 08:24, Steve F said:

Did you accidentally click on the 'view as public' button on the right hand side? It should be editable when you go directly to your portfolio page from your Dashboard. Try logging out and in again.

No, I've been through all of that. In fact, I just tried again on the Windows machine. I have used the 'View as Public" option in the past but it should absolutely not persist. Why on Earth would they assume that I want to "View as Public" on a permanent basis. If I go to my portfolio page using the link on my dashboard, I should get the full version, not the public version. I do not have this problem on my Ubuntu 20 machines.

[Harry Harrison]

Alamy launched the 'new' Portfolio page at the end of 2018:

 

https://www.alamy.com/blog/alamyportfolio

 

"As always, we welcome your feedback and will work to make incremental improvements and updates as time goes on."

 

I don't think anything has changed since then to be honest.

[Andreassen]

25 minutes ago, Harry Harrison said:

Alamy launched the 'new' Portfolio page at the end of 2018:

 

https://www.alamy.com/blog/alamyportfolio

 

"As always, we welcome your feedback and will work to make incremental improvements and updates as time goes on."

 

I don't think anything has changed since then to be honest.

This is irrelevant. In what world does it make sense that I can select a "view" of a page but I can't get back out of it? I don't want to 'View as Public" forever. Where is the "I'm done with this" button?

 

[Harry Harrison]

Seems relevant to me.

[Andreassen]

So, how does it help me with my problem?

 

[sooth]

7 hours ago, Andreassen said:

No, I've been through all of that. In fact, I just tried again on the Windows machine. I have used the 'View as Public" option in the past but it should absolutely not persist. Why on Earth would they assume that I want to "View as Public" on a permanent basis. If I go to my portfolio page using the link on my dashboard, I should get the full version, not the public version. I do not have this problem on my Ubuntu 20 machines.

did you try clear cache?

 

what is the url in the address bar when you are logged in and viewing the portfolio page?

 

https://www.alamy.com/search/imageresults.aspx?pl=1&plno=xxxxxx

 

https://www.alamy.com/portfolio/xxxxxx.html?pn=1#

 

Edited July 29, 2022 by sooth

[David Fowler]

14 hours ago, Andreassen said:

This is irrelevant. In what world does it make sense that I can select a "view" of a page but I can't get back out of it? I don't want to 'View as Public" forever. Where is the "I'm done with this" button?

 

On my browser (Windows10/Microsoft Edge) it's in the black band above your header image. It says "Go back to edit view". It is very hard to see (for me at least) being dark lettering on a dark band but brightens up when you move your cursor over it. Hope that helps for some people.

[Callicious]

Just made a forum post to comment on this (I was about to make my own post regarding it.) It seems impossible to edit the portfolio page from Desktop (at least not on Windows 10.) 

 

If you download an emulator (BlueStacks X is my choice- I got it explicitly to edit the portfolio on here) you can access mobile apps from your desktop. That'll let you edit your portfolio in the mobile version of Chrome, which does indeed work (hence how my portfolio isn't the barebones one now.) 

 

It would be a great suggestion for Alamy to make it possible to edit the portfolio page from desktop on Windows 10 (at least from Chrome- not tried other browsers.) 

[Andreassen]

Some progress. I logged out of my account then back in. Before there was no link to get back to edit view, now there is. Hope it doesn't revert, I'd hate to have to log off and on again to maintain the interface.