email / QC non-coordination

[peter lawson]

Hello Alamy Friends,

 

I'm a new member. My initial 3 test images have just been accepted (according to an email received 36 hrs ago). The email invites me to annotate them in the image manager. However, they still appear to be in QC and I can neither annotate them nor send any further images.

Am I missing something or is this delay normal? 

Any advice gratefully received. Thank you.

 

Peter Lawson

[M.Chapman]

3 hours ago, peter lawson said:

Hello Alamy Friends,

 

I'm a new member. My initial 3 test images have just been accepted (according to an email received 36 hrs ago). The email invites me to annotate them in the image manager. However, they still appear to be in QC and I can neither annotate them nor send any further images.

Am I missing something or is this delay normal? 

Any advice gratefully received. Thank you.

 

Peter Lawson

That’s unusual. Try waiting another day to see if the problem clears. Perhaps try a different browser or clear your browser cache? If nothing works try emailing contributor services. contributors@alamy.com

 

Mark

Edited August 4, 2020 by M.Chapman

[peter lawson]

Hello Mark,

 - a couple of hours after your post, the Image Manager opened it's door - so I think I'm now up and running. Thank you again!

Peter

 

[peter lawson]

15 minutes ago, M.Chapman said:

That’s unusual. Try waiting another day to see if the problem clears. Perhaps try a different browser or clear your browser cache? If nothing works try emailing contributor services. contributors@alamy.com

 

Mark

Thank you Mark,

I'll pursue.

Peter

[M.Chapman]

That’s good news. Congratulations on passing QC and good luck.

 

Mark