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upload not working

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Since some days, I try to upload new imagery to alamy but it doesn't work. I try via my dashboard : sometimes photos are visible in the Alamy image manager for some time then they disappear, sometimes they are never visible.  I try via FTP ( I use Core as usual) but it's not working. I have contacted the contributor help office. The answer is " no image has been uploaded" or "try later the problem may due to the amount of online traffic". I try later the problem remain the same."

 Any clue ? What is the solution ?

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