Jump to content

Changed iPhone now Stockimo images missing


Recommended Posts

I recently upgraded my iPhone from a 5s to a 6 Plus. Despite doing a backup on the 5s and restoring to the 6 Plus I need to log into apps when I open them for the first time. Once logged in everything is usually fine. However with Stockimo when I logged in my account details are all correct but none of my previously uploaded pictures are shown. My activity page is also blank. Has anyone else had this problem?

Link to comment
Share on other sites

Thanks. As discussed on the call you are right. When I log in with the old email address all the photos are there. I tried to then update the email address in the Stockimo app but it says there is already an account with the new address, the one that was created yesterday. Can you make sure this is deleted so I can update the email address in the Stockimo app, thanks.

Link to comment
Share on other sites

Thanks. As discussed on the call you are right. When I log in with the old email address all the photos are there. I tried to then update the email address in the Stockimo app but it says there is already an account with the new address, the one that was created yesterday. Can you make sure this is deleted so I can update the email address in the Stockimo app, thanks.

 

Could you try it again in 24 hours to see if its still telling you the new address still exists? We've removed it, but it might take a while for the server to update.

 

Cheers

 

Alamy

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.