MagiKelly Posted October 29, 2014 Share Posted October 29, 2014 I recently upgraded my iPhone from a 5s to a 6 Plus. Despite doing a backup on the 5s and restoring to the 6 Plus I need to log into apps when I open them for the first time. Once logged in everything is usually fine. However with Stockimo when I logged in my account details are all correct but none of my previously uploaded pictures are shown. My activity page is also blank. Has anyone else had this problem? Link to comment Share on other sites More sharing options...
Alamy Posted October 30, 2014 Share Posted October 30, 2014 This will be because you've logged in with a different email address. We'll give you a call to go over the details with you. Cheers Alamy Link to comment Share on other sites More sharing options...
MagiKelly Posted October 30, 2014 Author Share Posted October 30, 2014 Thanks. As discussed on the call you are right. When I log in with the old email address all the photos are there. I tried to then update the email address in the Stockimo app but it says there is already an account with the new address, the one that was created yesterday. Can you make sure this is deleted so I can update the email address in the Stockimo app, thanks. Link to comment Share on other sites More sharing options...
Alamy Posted October 30, 2014 Share Posted October 30, 2014 Thanks. As discussed on the call you are right. When I log in with the old email address all the photos are there. I tried to then update the email address in the Stockimo app but it says there is already an account with the new address, the one that was created yesterday. Can you make sure this is deleted so I can update the email address in the Stockimo app, thanks. Could you try it again in 24 hours to see if its still telling you the new address still exists? We've removed it, but it might take a while for the server to update. Cheers Alamy Link to comment Share on other sites More sharing options...
MagiKelly Posted October 31, 2014 Author Share Posted October 31, 2014 Tried again this morning and it worked fine so that is me all sorted. Thanks for your help. Link to comment Share on other sites More sharing options...
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