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I have just had a refund image -160$ that was purchased by an agency in May 2016,  six months later a refund is issued.  Should there not be a time limit on refunds that is max of about 6 weeks?  That is long enough for a client to make a creative decision and a refund request.  You cannot buy a coat or any electrical product and take it back in 6 months for a full refund  why should  you be able to do so with something creative that you have probably tried out and then changed your mind

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