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Why oh why oh why does Alamy completely lose all my supertags from some of my recently uploaded and keyworded images ? I remember actually tagging them all recently and saving but now all gone. no wonder my sales have slumped. It's bad enough that we have to re-tag our older files uploaded but to find that recently tagged images have defaulted back to zero supertags is astonishing and very frustrating. Now I have to go through every image to check. It's absolutely ridiculous and needs addressing as soon as possible.

 

Rant over.

Edited by Marb

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Perhaps you forgot to press the save button before navigating away from AIM.

Anyway I'm not aware of any bugs causing loss of correctly saved annotations.

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I always save, definitely remember doing so. I find that a lot of my previously keyworded images have been messed up by the site, sometimes split or joined words.

 

 

Edited by Marb

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