Phil Robinson 1,167 Posted August 6, 2013 Share Posted August 6, 2013 And me this morning. Are these all the same customer? Mine was a 'corporate website'. Link to post Share on other sites
spacecadet 3,922 Posted August 6, 2013 Share Posted August 6, 2013 Two more refunds tonight, two $75.73 sales now down to $30.74 each. There must be a half off sale going on! Same here. Only difference in licence- personal screensaver use removed. Ho hum. You know you're making a lot more sales when some turn into un-sales. Still, bright side, it's only minus $22 net. Not good to have a negative balance for August so soon though. Link to post Share on other sites
Paul Thompson Images 37 Posted August 6, 2013 Share Posted August 6, 2013 yep, just the one 75 to 30 for me. Link to post Share on other sites
Callie 314 Posted August 6, 2013 Share Posted August 6, 2013 Same here - $75.73 sale refunded and resold for $30.74, corporate website use. Link to post Share on other sites
stipe 311 Posted August 6, 2013 Share Posted August 6, 2013 Having had five decent $75 sales at the end of July they have all be refunded and replaced with $30 sales today. Anyone else had the same? Yes, experienced right the same thing, unfortunately. Very disappointing but we can not do anything. Country: Worldwide Usage: Non-Editorial Electronic and web uses Media: Corporate website, single design Industry sector: General business services Image Size: Any size Start: 01 July 2013 End: 01 July 2016 5 years multiple web use incl. personal screensaver use $ 75.73 Country: Worldwide Usage: Non-Editorial Electronic and web uses Media: Corporate website, single design Industry sector: General business services Image Size: Any size Start: 01 July 2013 End: 01 July 2016 5 years multiple web use. $ 30.74 1 Link to post Share on other sites
dov makabaw 129 Posted August 6, 2013 Share Posted August 6, 2013 Don't feel left out anymore - had a sale for $33 today. Just a matter of time before the refund I guess! dov Link to post Share on other sites
dov makabaw 129 Posted August 6, 2013 Share Posted August 6, 2013 Why not ask Alamy directly? I had a 50% refund in May from a sale made about ten months previously. I asked, and was told that they had decided not to use the image; it was unusual to allow a refund after such a long time (the payment had gone through last August), but it was a key customer. I can understand the straight refunds to key customers. It's when an image gets refunded and then re-sold for half the price that I find puzzling. It seems like an odd way of doing business, but perhaps there is a good reason for it (?). My understanding is that Alamy record sales at the earliest opportunity. Once the price is finalised the price is adjusted to include any discounts. The alternative would be to defer the reporting of sales until the price is finalised. Makes sense to me. dov Link to post Share on other sites
John Gaffen 101 Posted August 6, 2013 Share Posted August 6, 2013 Same happened to me, I did not see you original thread David, before I posted mine, I had a sale at the end of July which has just been reduced from $75.73 down to $30.74 today, most annoying! Link to post Share on other sites
Reciprocity Images 192 Posted August 6, 2013 Share Posted August 6, 2013 Exactly the same license details here, same refund... Also have one of the similar $33 sales that popped up at the same time. License details on that one are slightly different ("Editorial web use, multiple placement; rights granted in line with customer agreement which may vary from invoice details above."), though date range is exactly the same. May be the same client? -Jason Link to post Share on other sites
Callie 314 Posted August 6, 2013 Share Posted August 6, 2013 I also have one of the similar 33$ sales popping in today. Curious. Loadsa refunds but more sales, maybe a deal done on a price reduction to get the extra sales? Link to post Share on other sites
Addict 43 Posted August 6, 2013 Share Posted August 6, 2013 no refunds but i am through complaining on here; the world is changing and we all know why stock has fallen; it's no good to complain, it won't change anything. If you like photography keep shooting; if you're addicted you will keep uploading even for $1 sales. Link to post Share on other sites
Reciprocity Images 192 Posted August 6, 2013 Share Posted August 6, 2013 Also have one of the similar $33 sales that popped up at the same time. License details on that one are slightly different ("Editorial web use, multiple placement; rights granted in line with customer agreement which may vary from invoice details above."), though date range is exactly the same. May be the same client? -Jason Like this? Country: Worldwide Usage: Editorial Media: Editorial website Placement: Single Placement Image Size: up to full area Start: 01 July 2013 End: 01 July 2016 Editorial web use, multiple placement; rights granted in line with customer agreement which may vary from invoice details above $ 33.00 Got 3 of those today. Cheers, Philippe Exactly. Mine was also of a similar subject matter to the first ($75) sales. Would be curious if anyone is able to locate any of these images/sales. -Jason Link to post Share on other sites
Reciprocity Images 192 Posted August 6, 2013 Share Posted August 6, 2013 (edited) . Edited August 6, 2013 by Reciprocity Images Link to post Share on other sites
AndyMelbourne 117 Posted August 6, 2013 Share Posted August 6, 2013 I had a $33 yesterday, found it in the huff post so a good price really. 1 Link to post Share on other sites
wiskerke 3,375 Posted August 6, 2013 Share Posted August 6, 2013 And nobody will ever get $75 again. wim (only 3 facepalms on Alamy) Link to post Share on other sites
Phil Robinson 1,167 Posted August 6, 2013 Share Posted August 6, 2013 > $75 sales...refunded and replaced with $30 sales today. Anyone else had the same? Yes, & now the "dream" hand-sized FF Sony w/zoom needs to be $4500 $4350 or less... But most interesting about this thread: many "Let-Us-Not-Discuss-Low-Pricing-thread" zealots are...get ready...take a seat...here it comes: DISCUSSING LOW PRICING!!! You're absolutely right. And wouldn't it be nice to have somewhere private to do it. 3 Link to post Share on other sites
wiskerke 3,375 Posted August 6, 2013 Share Posted August 6, 2013 Discussing low pricing is fine by me, but telling the client exactly that his competitor is paying for Usage: Non-Editorial Electronic and web usesMedia: Corporate website, single designIndustry sector: General business servicesImage Size: Any sizeStart: 01 July 2013End: 01 July 20165 years multiple web use incl. personal screensaver use: $pittance is not. Note: I would find this totally acceptable though: Usage: Non-Editorial Electronic and web usesMedia: Corporate website, single designIndustry sector: General business servicesImage Size: Any sizeStart: 01 July 2013End: 01 July 20165 years multiple web use incl. personal screensaver use $ 75.73 - This was the original invoice. (Check the calculator why this would be ok. The next thing you will notice that this is a very common bulk deal: look at all the people here reporting sales just like this in just a couple of days. The screen saver thing is a bit worrying, but memberservices gives an explanation if you ask them.) This time this whole discussion started because I found out something about a certain deal involving meerkat pictures. At that time someone already had divulged the sale price. No problem, until I found out what the real deal had been. Everybody else, following the links could immediately have seen what the problem was. This was that discussion: Meerkat 1 a day calendar. Typical bulk fee for if they're buying 365 images. wim edit:OK a google search easily reveals the buyer, including a tear. Let's not discuss prices on the open net any further please. Now if you do not understand what the problem was, please PM me, but do not discuss such a bad deal for photographers in the open. We have a proverb here that goes along this line: sit still if you're getting a shave (- or you will get cut, is the implicit warning). There is another proverb though: A barber learns to shave by shaving fools. It's a thin line between being the fool and getting cut, and I don't like either. wim Link to post Share on other sites
John Mitchell 4,806 Posted August 6, 2013 Share Posted August 6, 2013 I had a $33 yesterday, found it in the huff post so a good price really. If that's the case, then we actually got a raise. Link to post Share on other sites
Ed Buziak 9 Posted August 8, 2013 Share Posted August 8, 2013 (edited) I had a $175 refund noted overnight on an image licensed in April 2013. However, the client re-licensed the same image for $250 for an increased print-run, but not extended date span... so someone somewhere is being honest! Image is - a typical small building site progress shot (which I can't figure out how to include in this reply). Update: Thanks Philippe / Arterra Images. Edited August 8, 2013 by Ed Buziak Link to post Share on other sites
Anil Ghawana 0 Posted August 8, 2013 Share Posted August 8, 2013 Having had five decent $75 sales at the end of July they have all be refunded and replaced with $30 sales today. Anyone else had the same? Have a look at this thread > two similar instances > http://discussion.alamy.com/index.php?/topic/794-how-can-this-be-possible/ > absolutely identical, even the dates of such transaction downgrade ! Link to post Share on other sites
Addict 43 Posted August 8, 2013 Share Posted August 8, 2013 (edited) istock now selling 1/2 of their imagery for 1/2 price forever so the photographer is now getting 1/2 of nothing forever - looks like we're going to start getting 1/2 as well - but i'm not complaining as i have said - i am just ducky and couldn't be happier Edited August 8, 2013 by Addict Link to post Share on other sites
Anil Ghawana 0 Posted August 9, 2013 Share Posted August 9, 2013 (edited) istock now selling 1/2 of their imagery for 1/2 price forever so the photographer is now getting 1/2 of nothing forever - looks like we're going to start getting 1/2 as well - but i'm not complaining as i have said - i am just ducky and couldn't be happier Well half (and then one-third) of quite a few download licenses (depending upon size & quality-level) may still be almost equal to what one gets for a $30.74 sale (not talking of 'novel use' still) reported in this thread. Besides the alleged $30.74, I have had sales of (gross) $8.89, $12.35, $10, $12.14, $12.35, $23.79 etc. And, when one get 5-10 sales a day at iStock even during such 'sales promotion', the overall ROI may not be that bad. Add to that a few video clip licenses every week or two, and the score doesn't look all that pathetic. In terms of licensing, talking of RF there (at iStock) and 5-15 years 'Rights Managed' here at Alamy, the average going rate/use seem somewhat comparable at times. 5-year multiple web usage (reported above) seems to be getting pretty common here. Just my view. Edited August 9, 2013 by Anil Ghawana Link to post Share on other sites
Michael Ventura 5,853 Posted August 9, 2013 Share Posted August 9, 2013 So should I expect a refund coming? Tonight I had two sales with same specs, terms and fee but they are of two different images that are super similar RM, just a slight difference in a woman's posture who is fairly small in the frame. Why would a client use two nearly identical shots? Link to post Share on other sites
dustydingo 873 Posted August 9, 2013 Share Posted August 9, 2013 (edited) So should I expect a refund coming? Tonight I had two sales with same specs, terms and fee but they are of two different images that are super similar RM, just a slight difference in a woman's posture who is fairly small in the frame. Why would a client use two nearly identical shots? A "spot-the-difference" competition? More seriously, here's hoping they have a good reason and they buy them both for you. dd Edited August 9, 2013 by dustydingo Link to post Share on other sites
markt 0 Posted August 9, 2013 Share Posted August 9, 2013 I Had a refund today of a royalty free image; sold for $160 and refunded the same day. When I had a refund on an image a couple of months ago I enquired as to the reason with Alamy Customer Services but I never received a reply from them. Link to post Share on other sites
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