Jump to content

Recommended Posts

I uploaded new images within the last hour but they still haven't shown up in "Track submissions".  They are normally

there pretty much straight away.

 

Anyone else finding this is happening today?

 

Thanks,

 

Kathy deWitt

Share this post


Link to post
Share on other sites

Just uploaded batch and they are showing in "Track submissions" here.

 

Allan

  • Upvote 1

Share this post


Link to post
Share on other sites

I uploaded new images within the last hour but they still haven't shown up in "Track submissions".  They are normally

there pretty much straight away.

 

Anyone else finding this is happening today?

 

Thanks,

 

Kathy deWitt

 

 

Hi Kathy,

 

I had the same problem at the end of last week. I uploaded a batch on Thursday evening but no sign of it in "Track Submissions", it eventually showed up as "Processing" on Friday morning and "Awaiting QC" Friday afternoon - where it still is. I suspect its just a hiccup and everything will get sorted on Monday or Tuesday.

 

Cheers

 

Alan W

  • Upvote 1

Share this post


Link to post
Share on other sites

There are some comments about this under the "Slow QC" thread so you are not alone Kathy.  I have the same problem

 

Pearl

  • Upvote 1

Share this post


Link to post
Share on other sites

Customer service told me about a glitch they were working on.

I uploaded a batch a few days ago, it appeared in a day as Processing and a few minutes ago it changed to Awaiting QC.

If you have the glitch still on Monday, apply for Customer Service, they asked for that! 

  • Upvote 1

Share this post


Link to post
Share on other sites

On Sept 21 I uploaded 153 images and had the same experience you describe.  I asked Member Services, and they replied that they could not find the images and that I should re-submit.  But I checked Track Submissions one more time before re-submitting and the submission was then shown as having been received.  But today, Sept 24, the submission is still showing as Awaiting QC.  In the meantime I submitted another batch on Sept 22 and they immediately appeared as usual and have already been passed by QC.  So clearly something was, or is, wrong.  If there's no QC approval by Tuesday morning I'll ask Member Services again to check.

Share this post


Link to post
Share on other sites

same happening with me - shows processing image snow - 24 hours later - but don't believe it is reflecting the same number of images that i have uploaded

Share this post


Link to post
Share on other sites

Mine has gone from processing to Awaiting QC but interestingly the upload date says 24th which was yesterday whereas  I uploaded them on Thursday.

 

Pearl

Edited by Pearl

Share this post


Link to post
Share on other sites

Uploaded a batch earlier today and still not showing up. Guess I'll just be patient.

Yes, me too. Thought I might have inadvertently used the Live News upload, hopefully not!

Share this post


Link to post
Share on other sites

I uploaded a single image on Thursday (22nd).  It did't show up at all until Saturday, then only as processing.  In the last hour it has gone to Awaiting QC but the upload date is showing as 26th (today).  Does this mean it's fixed perhaps?

 

Pearl

Share this post


Link to post
Share on other sites

Just uploaded batch and they are showing in "Track submissions" here.

 

Allan

 

 

Logged on at 10.20am (my time) and found batch had passed QC.

 

Are they working Sundays now?

 

Allan

Share this post


Link to post
Share on other sites

Uploaded a batch last night and they are now awaiting QC.......

Share this post


Link to post
Share on other sites

 

 

Just uploaded batch and they are showing in "Track submissions" here.

 

Allan

 

 

Logged on at 10.20am (my time) and found batch had passed QC.

 

Are they working Sundays now?

 

Allan

 

 

 

They do sometimes go through QC early mornings UK time, so I'm guessing it's sometimes done by someone in offices in another country?

 

A batch I uploaded yesterday wasn't showing up in the processing/awaiting list earlier this morning, but I just checked as it's there now.

 

Geoff.

 

 

 

Thanks Geoff. :)

 

Allan

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.