Jump to content
Sign in to follow this  
KWheal

upload problems

Recommended Posts

I just uploaded via non ftp route and nothing is showing in track submissions. Not processing/received or anything. Anyone done any uploads today? If so are yours showing

Kevin

Edited by KWheal

Share this post


Link to post
Share on other sites

Yes, and yesterday. The first four appeared in track your submissions yesterday - the later uploaded 4-5 have not appeared. Tried with one again today - still no appearance. Now I am curious whether any approving of the images may update the list.

Edited by Niels Quist

Share this post


Link to post
Share on other sites

My unload from here in NYC went normally this morning. I've stopped unloading on Sundays, because too often I have had a problem. 

Share this post


Link to post
Share on other sites

I uploaded by FTP about 8 hrs. ago. Nothing showing in My Submissions.

Share this post


Link to post
Share on other sites

I have just tried the FTP upload - it seems to work with a little, but quite expected, waiting time for the upload to turn up. I would have written that I would use the FTP upload only from now on - until I read Russell's post...

Share this post


Link to post
Share on other sites

I tried to upload twice in the past eighteen hours, my submission vanished both times. Is it time to contact Member Services yet?

Share this post


Link to post
Share on other sites

I tried to upload twice in the past eighteen hours, my submission vanished both times. Is it time to contact Member Services yet?

 

This happened to me last week. I uploaded on Thursday night, and the submission disappeared. Checked Friday morning and there it was "Awaiting QC." It passed on Monday. My uneducated guess is that the system gets overloaded, which ain't surprising.

Edited by John Mitchell

Share this post


Link to post
Share on other sites

I have had the same problem. Tried to upload photos yesterday evening and again today. Nothing  happened. Guess I've just to a patient for a while ....

Share this post


Link to post
Share on other sites

Must be the day of the week ... I uploaded twenty images in two submissions and they went fine.

Share this post


Link to post
Share on other sites

 

Must be the day of the week

 

There's clearly something wrong. Mine still haven't shown - 20 hours now. The issue is whether or not to try again. A comment from Alamy would help!

Share this post


Link to post
Share on other sites

 

 

Must be the day of the week

 

There's clearly something wrong. Mine still haven't shown - 20 hours now. The issue is whether or not to try again. A comment from Alamy would help!

 

 

Same here.

Share this post


Link to post
Share on other sites

The ones that didn't turn up have not been cleared - the ones on the track your submissions list have passed. I uploaded a batch yesterday (Monday) evening via FTP - they are on the list awaiting QC now.

 

If the images are not listed after 20 hours I would risk a new upload - in my opinion the FTP route seems more reliable now.

Edited by Niels Quist

Share this post


Link to post
Share on other sites

 

 

Must be the day of the week

 

There's clearly something wrong. Mine still haven't shown - 20 hours now. The issue is whether or not to try again. A comment from Alamy would help!

 

 

+1

 

I uploaded on Sunday evening via the website and via FTP. Neither attempt is showing in Track Submissions yet. 

Share this post


Link to post
Share on other sites

Looks to me like a general problem with the back-end processes. The stats data has not been updated yet today either.

Share this post


Link to post
Share on other sites

Maybe it is only a problem with one uploading route/machine as I uploaded over the past few days with images through as usual the following day.

 

The last two successful submissions haven't been accompanied by an email alert.  

 

But the Measures problem has yet to be resolved.

 

Kathy

Edited by Kathy deWitt
  • Upvote 1

Share this post


Link to post
Share on other sites

I have just done a web upload and they are all showing as processing straight away.

 

And now Awaiting QC so no problems there.

 

Pearl

Edited by Pearl

Share this post


Link to post
Share on other sites

I checked with Member Services and they could find no trace of yesterday's submission. So I resubmitted and half an hour after the FTP completion they appeared as awaiting QC.

 

Who knows what happened to the originals. I just hope they don't now turn up as a duplicate set.

  • Upvote 1

Share this post


Link to post
Share on other sites

I checked with Member Services and they could find no trace of yesterday's submission. So I resubmitted and half an hour after the FTP completion they appeared as awaiting QC.

 

Who knows what happened to the originals. I just hope they don't now turn up as a duplicate set.

 

Me too, I uploaded 20 by normal web route on Monday Morning at 9:30 am.   The upload appeared to go absolutely as normal.  I checked at 1530 and nothing was showing on "Track Submissions".  I then  e-mailed MS, 

 and they replied this morning to say that nothing had been received.

 

Uploaded a trial batch of 5 at 12:30 today.  Usually the upload appears on "Track Submissions" immediately after it has completed.   This time - nothing.   However after about half an hour the  5 did appear on "Track Submissions".

 

I am glad it is not just me!

 

I am preparing images now, and will try another upload shortly.

  • Upvote 1

Share this post


Link to post
Share on other sites

Good luck, Peter. It seems to be a glitch in certain parts of the UK or the World. Everything is OK here at the moment. 

Share this post


Link to post
Share on other sites

Good luck, Peter. It seems to be a glitch in certain parts of the UK or the World. Everything is OK here at the moment. 

 

I am just uploading 22 now, fingers crossed. . . 

Share this post


Link to post
Share on other sites

Uploaded 10 an hour ago - no sign of them in track submissions

Share this post


Link to post
Share on other sites

Still more trouble.  After an upload of 20 on Monday 12th, that never appeared.   I e-mailed MS and asked them to check if they had been received.  On 13th I received a reply saying that they had not.

 

 

So on Tuesday 13th I uploaded 5 as a test.  The 5 took some time to appear but eventually came to "Awaiting QC".   I then uploaded a further 22 images and these went through to "Awaiting QC"

 

So last evening I had the following:

 

Top Line            13th   22 Images "Awaiting QC"

Second Line      13th     5  Images  "Awaiting QC"

 

This morning it reads:

 

Top Line          14th   25 Images "Processing"

Second Line    13th    22 Images  "Awaiting QC"

 

How can this be??

 

I have e-mailed MS to enquire.

Share this post


Link to post
Share on other sites

 

How can this be??

Beats me! I hope you'll let us know MS response Peter.

 

 

1 hour later, I've just checked and my missing batch has now appeared in Track my submissions!

Edited by Russell

Share this post


Link to post
Share on other sites

I have woken up this morning to find that my missing 10 uploads from last night are now showing as 20 processing!

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.