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No replies to e-mail from the news team after uploading pictures and submitting full details on a breaking news story yesterday.
Beaten to the newspapers by another agency with almost identical pictures today... a full day later.

 

Are the news team away?

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It is a bank holiday weekend.

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It is a bank holiday weekend.

It hasn't stopped other picture agencies news feeds working.

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I would like to think not, maybe skeleton staff perhaps.

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I submitted a set on Good Friday evening. There must have been someone in the news team as they changed the lead image.

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There is someone there, I was just impatient that a small local agency beat me to the story, even though I was on it 24 hrs before!

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The News team work 365 days a year irrespective of bank holidays etc. Should additional information be required for images received in the news feed, you would have been contacted right away.

 

Cheers

 

Alamy

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How can a worldwide service not work nights?

 

Jill

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Alamy Live News is staffed during antisocial hours and at the weekends. Staff are on call out of UK office hours to sell your images.  

 

If you have an urgent, "stop the presses!" type query, you can always phone us on +44(0) 1235844690. It will be manned during antisocial hours and the on call Alamy News member will answer or get back to you. Please do not use this for non-urgent issues.

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I received a very thorough and specific e-mail from the news team today which has allayed my worries about missing out on a possible news story.

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