H Mark Weidman Photography Posted November 15 Share Posted November 15 I am a longtime contributor with almost 40,000 images on Alamy.com. We are halfway through the month of November, and I have not yet received my monthly payment from Alamy. Historically, Alamy used to pay me within the first few days of every month. Then, that stretched to about a week, and now we are at two weeks. I am curious to know if any other contributors are experiencing this slow payment? 1 Link to comment Share on other sites More sharing options...
Gabbro Posted November 15 Share Posted November 15 (edited) No payment for me either. Updated on Nov 15, payment in my account. Edited November 15 by Gabbro 1 Link to comment Share on other sites More sharing options...
Sally Robertson Posted November 15 Share Posted November 15 My payment came through on the 12 November. So not super quick but got there eventually. I hope yours comes in soon. 1 Link to comment Share on other sites More sharing options...
CRS Posted November 15 Share Posted November 15 It took me around two weeks for my payment to come through, hopefully yours will be in your bank account soon! 1 Link to comment Share on other sites More sharing options...
ROC Posted November 15 Share Posted November 15 Mine came through on the 13th, it’s usually around the 9th. Alamy’s timescale is very different from any other business! Buyers are allowed 4 months to report a sale, we have to wait up to 3 months for a fee to clear. So that could 7 months from somebody using one of our images before we get paid. Crazy. 1 Link to comment Share on other sites More sharing options...
MB Photography Posted November 15 Share Posted November 15 2 minutes ago, ROC said: So that could 7 months from somebody using one of our images before we get paid. This is how it has always been in the UK. Large corporations are the worst offenders. This is why small businesses struggle to survive. Link to comment Share on other sites More sharing options...
Alamy Posted November 15 Share Posted November 15 Hi Everyone, We're aware some of you may not have received your payment yet, and we're very sorry for the inconvenience but are investigating the issue from our side. Normally it can take up to 9 working days from when we start the payment process which is on the first working day of the month. We’re aware that banks will also sometimes need to check payments for security purposes or screening from their side, depending on the country, and this can cause a delay. However, we are currently checking the issue with our finance team and will post an update here. Thanks Sophie Link to comment Share on other sites More sharing options...
sb photos Posted November 15 Share Posted November 15 Just checked my bank account, payment was deposited into my UK bank account on the 13th. 1 Link to comment Share on other sites More sharing options...
Alamy Posted November 15 Share Posted November 15 Hi Everyone, We're really sorry that some contributors didn't receive payment in the expected timeframe this month, but the payment was rejected by the individual bank. We're investigating with the bank as to why this happened. In the meantime, we've reinputted the payments again and we expect that the money will go through to reach your account today, if you've not already received your funds. The majority of contributors were paid on time this month and only a small number have been affected. Once again apologies for any inconvenience but email us if you experience any further issue with receiving your payment this month. Thanks Sophie 1 1 Link to comment Share on other sites More sharing options...
Michael Ventura Posted November 15 Share Posted November 15 Yes, no payment yet to my bank account in the USA 1 Link to comment Share on other sites More sharing options...
Stan Pritchard Posted November 15 Share Posted November 15 3 hours ago, Alamy said: Hi Everyone, We're aware some of you may not have received your payment yet, and we're very sorry for the inconvenience but are investigating the issue from our side. Normally it can take up to 9 working days from when we start the payment process which is on the first working day of the month. We’re aware that banks will also sometimes need to check payments for security purposes or screening from their side, depending on the country, and this can cause a delay. However, we are currently checking the issue with our finance team and will post an update here. Thanks Sophie Strange that it should take Alamy more than 10 days to process a payment. I find it takes about 5 minutes at the most to do so. I wonder why the difference? I wonder whether the "Finance Team" is A.I., as well as the "Infringements Team"? 2 1 Link to comment Share on other sites More sharing options...
Alamy Posted November 15 Share Posted November 15 26 minutes ago, Michael Ventura said: Yes, no payment yet to my bank account in the USA Hi Michael, We understand it's a US bank account that's affected the payments for some, we're hoping that once US banking hours start, then payment should come through at some point for those affected later today. Thanks Sophie 1 Link to comment Share on other sites More sharing options...
Stan Pritchard Posted November 15 Share Posted November 15 35 minutes ago, Stan Pritchard said: Strange that it should take Alamy more than 10 days to process a payment. I find it takes about 5 minutes at the most to do so. I wonder why the difference? I wonder whether the "Finance Team" is A.I., as well as the "Infringements Team"? Thanks for the cowardly anonymous red arrow, nice to know that I struck home. I wonder whether it was the A.I.? 2 1 Link to comment Share on other sites More sharing options...
Betty LaRue Posted November 15 Share Posted November 15 I’ve not received my payout, either. Checked a moment ago. 1 Link to comment Share on other sites More sharing options...
H Mark Weidman Photography Posted November 16 Author Share Posted November 16 On 14/11/2024 at 19:35, H Mark Weidman Photography said: I am a longtime contributor with almost 40,000 images on Alamy.com. We are halfway through the month of November, and I have not yet received my monthly payment from Alamy. Historically, Alamy used to pay me within the first few days of every month. Then, that stretched to about a week, and now we are at two weeks. I am curious to know if any other contributors are experiencing this slow payment? I received payment today, November 15. 1 1 Link to comment Share on other sites More sharing options...
Ed Rooney Posted November 16 Share Posted November 16 And my payment finally arrived in NYC on 16 November. 1 Link to comment Share on other sites More sharing options...
Michael Ventura Posted November 16 Share Posted November 16 Finally got mine late yesterday 1 Link to comment Share on other sites More sharing options...
Betty LaRue Posted November 18 Share Posted November 18 What’s strange, is that Alamy said there was a problem with a U.S. bank, but I strongly suspect we all aren’t using the same bank conglomerate. 1 1 Link to comment Share on other sites More sharing options...
Nick Hatton Posted November 18 Share Posted November 18 Come on Alamy, one week is plenty, this is not big business you dealing with here. 1 Link to comment Share on other sites More sharing options...
Cecile Marion Posted November 18 Share Posted November 18 2 hours ago, Betty LaRue said: What’s strange, is that Alamy said there was a problem with a U.S. bank, but I strongly suspect we all aren’t using the same bank conglomerate. I’m sure you’re correct. My bank is only located in 16 states, mostly in the southeastern US. There is definitely not a Kansas location. 1 Link to comment Share on other sites More sharing options...
Betty LaRue Posted November 18 Share Posted November 18 1 hour ago, Cecile Marion said: I’m sure you’re correct. My bank is only located in 16 states, mostly in the southeastern US. There is definitely not a Kansas location. And the bank I use here wasn’t available when I lived in Oklahoma. 🦨 1 Link to comment Share on other sites More sharing options...
Michael Ventura Posted November 18 Share Posted November 18 (edited) Mine is a very small bank with only 3-4 locations but most U.S. banks use something called SWIFT (Society for Interbank Financial Telecommunications), so that could be where the problem was. Just guessing...or it could be something not so well explained 😟 Edited November 18 by Michael Ventura 2 Link to comment Share on other sites More sharing options...
John Mitchell Posted November 18 Share Posted November 18 (edited) 10 minutes ago, Michael Ventura said: Mine is a very small bank with only 3-4 locations but most U.S. banks use something called SWIFT (Society for Interbank Financial Telecommunications), so could be where the problem was. Just guessing...or it could be something not so well explained 😟 SWIFT??? LOL Mine was actually a bit early this month, via PayPal. Canadian banks use SWIFT (not Taylor) as well. Edited November 18 by John Mitchell Link to comment Share on other sites More sharing options...
Alamy Posted November 19 Share Posted November 19 Hi Everyone, Thanks for the comments, we see that this has been resolved so will close the thread. For further help about payments we have lots on our Help Hub: https://www.alamy.com/help/contributor-sales-and-payment/ Thanks Sophie 1 Link to comment Share on other sites More sharing options...
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