Measures not working? No sales? No Zooms?

[Steve Hawkins Photography]

I've noticed a serious 'drop off' in all of the above, has anybody else experienced this? I'm aware that there are fluctuations and 'lean times' but this seems to be rather more than that.

Has anybody experienced the same over the last few weeks?

[Steve F]

Yes, CTR broken, sales reduced, almost no zooms at all now.

 

[Sultanpepa]

The drop off for me started to show around August although, on the whole, sales have remained constant with only a period of two weeks where I suspected sales had been affected. Zooms on the other hand have been few and far between so much so that I finally e-mailed CR today about my concerns. When I get a reply I shall let you know what they say.

[Steve Hawkins Photography]

I did contact CR and was sent a link to a previous thread?  told that updates would be posted there when available. Beginning to look like we are at the bottom of the priority list?

[John Gaffen]

My CTR is sitting on  Zero, I've had no sales  since  about mid October with no Zooms either. Something is definitely wrong and not working.  

[Sultanpepa]

Reply from CR.

Quote

"Apologies for the inconvenience, our IT team are still looking into the issue surrounding Alamy Measures.

We’re still unsure of when we will find a fix but when we do, we’ll let you know.

 The problems with measures will not affect your algorithm ranking since measures is only for reporting stats."

 

Thanks for the reply CR.

[Perry]

Oh good. it's not only me. Zooms at a minimum ever. 

[Steve F]

1 hour ago, Perry said:

Oh good. it's not only me. Zooms at a minimum ever. 

Seems to be working again:

https://discussion.alamy.com/topic/17614-measures-again/?do=findComment&comment=371485

 

[CRS]

2 hours ago, Steve F said:

Seems to be working again:

 

Not working for me yet, I have had a sale and nothing has budged on my measures....