Ed Rooney Posted November 18, 2021 Share Posted November 18, 2021 Nothing has changed on my dashboard in over a week now. Link to comment Share on other sites More sharing options...
Allan Bell Posted November 18, 2021 Share Posted November 18, 2021 Mine is updating ok. Allan 1 Link to comment Share on other sites More sharing options...
Avpics Posted November 18, 2021 Share Posted November 18, 2021 My dashboard is updating, though the database is constantly on a 48 hour cycle rather than a preferred 24. Link to comment Share on other sites More sharing options...
Michael Ventura Posted November 18, 2021 Share Posted November 18, 2021 1 minute ago, Avpics said: My dashboard is updating, though the database is constantly on a 48 hour cycle rather than a preferred 24. I am seeing the same thing. Sales and zooms are posting but database has not updated. Link to comment Share on other sites More sharing options...
sb photos Posted November 18, 2021 Share Posted November 18, 2021 2 hours ago, Ed Rooney said: Nothing has changed on my dashboard in over a week now. I don’t see regular updates. Rarely next day, sometimes after 2 or 3 days. Is annoying when you have topical images that could sell captioned, tagged and ready to go, but hidden from customers. Very frustrating at times. 1 Link to comment Share on other sites More sharing options...
Avpics Posted November 19, 2021 Share Posted November 19, 2021 The database seems to have updated overnight this time, as has the dashboard, though zooms not yet. It's an odd disconnection between the various parts of the system. Link to comment Share on other sites More sharing options...
CAROL SAUNDERS Posted November 19, 2021 Share Posted November 19, 2021 My dashboard seems to be ok-ish lately but keyworded images seem to take at least 2 if not 3 days to appear, seems like that part is only updating 2/3 times a week. Hopefully it will improve sooner rather than later 🙏 I don't do live news but very frustrating for those that do.... Carol Link to comment Share on other sites More sharing options...
CAROL SAUNDERS Posted November 21, 2021 Share Posted November 21, 2021 Looks like the database updated overnight, hope it's a good sign..... Carol Link to comment Share on other sites More sharing options...
Broad Norfolk Posted November 22, 2021 Share Posted November 22, 2021 No update here as yet as at Monday lunchtime GMT. Anyone else? Jim. Link to comment Share on other sites More sharing options...
VbFolly Posted November 22, 2021 Share Posted November 22, 2021 1 hour ago, Broad Norfolk said: No update here as yet as at Monday lunchtime GMT. Anyone else? Jim. Same here. Mine still says Last updated on 21 Nov 2021. At least everything else is updating, such as measures. Link to comment Share on other sites More sharing options...
Allan Bell Posted November 22, 2021 Share Posted November 22, 2021 Mine did not update today. Allan Link to comment Share on other sites More sharing options...
R De Marigny Posted November 22, 2021 Share Posted November 22, 2021 Mine shows last updated 21st.. 🧐 Link to comment Share on other sites More sharing options...
Jansos Posted November 23, 2021 Author Share Posted November 23, 2021 10 hours ago, R De Marigny said: Mine shows last updated 21st.. 🧐 Same here, although it is now the 23rd Nov! Something not quite right. Link to comment Share on other sites More sharing options...
sb photos Posted November 24, 2021 Share Posted November 24, 2021 My dashboard now indicates 'Last Updated on : 23 Nov 2021 12:31 GMT' and images uploaded over last weekend now show. Link to comment Share on other sites More sharing options...
Broad Norfolk Posted November 24, 2021 Share Posted November 24, 2021 Just accessed my dashboard and it's appearing as updated to today, 24 Nov. All outstanding info seems to be there. Good news! Link to comment Share on other sites More sharing options...
Radim Posted November 24, 2021 Share Posted November 24, 2021 The good news would be that the dashboard is updated every day, as it used to be. It is sad how quickly we come to terms with shortcomings. Link to comment Share on other sites More sharing options...
R De Marigny Posted November 25, 2021 Share Posted November 25, 2021 (edited) Mine is updated to 25th now. So on track at present. 🧐 Edited November 25, 2021 by R De Marigny Link to comment Share on other sites More sharing options...
Jansos Posted January 9, 2022 Author Share Posted January 9, 2022 (edited) Just noticed that my Dashboard hasn't updated since 07/01/22 and it is now 09/01/22 - anyone else having the same issue? I know not very much happens over the weekend (don't think I have ever had one sale during a weekend) so am not too bothered. Do you think a major interface update may be on its way? Edited January 9, 2022 by Jansos Wrong year! Link to comment Share on other sites More sharing options...
CAROL SAUNDERS Posted January 9, 2022 Share Posted January 9, 2022 Mine shows last updated 8/01/22 - it's only the 9th so I would worry too much😉 Carol 1 Link to comment Share on other sites More sharing options...
Avpics Posted January 9, 2022 Share Posted January 9, 2022 More importantly, the database hasn't updated for 72 hours 😞 1 Link to comment Share on other sites More sharing options...
Kemaro Posted January 9, 2022 Share Posted January 9, 2022 Mine shows last updated 7th jan. Hopefully it will update soon. Link to comment Share on other sites More sharing options...
Allan Bell Posted January 9, 2022 Share Posted January 9, 2022 2 hours ago, Avpics said: More importantly, the database hasn't updated for 72 hours 😞 My DB has not up dated Same as Jansos. Database not updating. Could be IT working on it. Allan Link to comment Share on other sites More sharing options...
Rebecca Ore Posted January 9, 2022 Share Posted January 9, 2022 3 hours ago, Jansos said: Just noticed that my Dashboard hasn't updated since 07/01/22 and it is now 09/01/22 - anyone else having the same issue? I know not very much happens over the weekend (don't think I have ever had one sale during a weekend) so am not too bothered. Do you think a major interface update may be on its way? Yep, my 20 new images show at on sale in the image viewer, but not on the Dashboard. Figured someone would say something if this was system wide, and ya'll have. 1 Link to comment Share on other sites More sharing options...
Avpics Posted January 9, 2022 Share Posted January 9, 2022 2 minutes ago, Alexander Hog said: Never get any sales anyhow...... Sales rarely get reported at the weekend, nor does measures update, so a delay in the dashboard isn't really an issue. Like Rebecca, the issue with the database freezing on the other hand is images which should be on sale that aren't. I have sixty missing images so far, which is quite low for me as I've been pumping out old ones at a fair rate of knots, plus live news images which will vaporise overnight. I hope that the promised upgrade is a final one and such issues become history. 1 Link to comment Share on other sites More sharing options...
meanderingemu Posted January 9, 2022 Share Posted January 9, 2022 46 minutes ago, Avpics said: Sales rarely get reported at the weekend, nor does measures update, so a delay in the dashboard isn't really an issue. Like Rebecca, the issue with the database freezing on the other hand is images which should be on sale that aren't. I have sixty missing images so far, which is quite low for me as I've been pumping out old ones at a fair rate of knots, plus live news images which will vaporise overnight. I hope that the promised upgrade is a final one and such issues become history. it would be interesting to test if Live News images still appear in the "New" tab of the regular search in the interim period. Link to comment Share on other sites More sharing options...
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