I write to ask to Alamy colleagues from EU about bank commissions charged in DACS direct claim payments to their EU bank accounts.
This year I received my first DACS payment directly claimed by me. On 1st October I received the payment of 35pounds in my spanish bank account. In the transfer detail I can see a charged commission of 25€. So I got only 15€ of a 40€ payment
I asked my bank and they said that they didn’t charged me any commission. They claim the transfer has shared costs and that the commission was collected by an intermediary bank, which seems that did the currency conversion too. They told me to ask the emisor for the MT103 payment document, which is a document that should reflect the transfer details with commissions charged from sender to receiver.
All I know is that DACS use HSBC UK Bank for payments.
So my question is: Have you got any kind of commission for DACS payment to EU bank accounts?
Is this normal or may be worth ask DACS?
I can say that I have never had any commission applied to any payment from Alamy to the same bank account. Not sure which bank Alamy uses.
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Question
shearwater
Hello all,
I write to ask to Alamy colleagues from EU about bank commissions charged in DACS direct claim payments to their EU bank accounts.
This year I received my first DACS payment directly claimed by me. On 1st October I received the payment of 35pounds in my spanish bank account. In the transfer detail I can see a charged commission of 25€. So I got only 15€ of a 40€ payment
I asked my bank and they said that they didn’t charged me any commission. They claim the transfer has shared costs and that the commission was collected by an intermediary bank, which seems that did the currency conversion too. They told me to ask the emisor for the MT103 payment document, which is a document that should reflect the transfer details with commissions charged from sender to receiver.
All I know is that DACS use HSBC UK Bank for payments.
So my question is: Have you got any kind of commission for DACS payment to EU bank accounts?
Is this normal or may be worth ask DACS?
I can say that I have never had any commission applied to any payment from Alamy to the same bank account. Not sure which bank Alamy uses.
Looking forward to hear your experiences.
Thank you and regards!
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